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North Austin

ADDRESS

12201 Renfert Way, Suite 305
Austin, Texas 78758
Map

phone: (512) 279-3376
fax: (512) 666-3244

OFFICE HOURS

Monday – Friday, 8am – 5pm

Driving Directions

Our clinic is located in the Medical Oaks Pavilion near the St. David’s North Austin Medical Center. We are located on the 3rd floor in suite 305.

  • If driving from central Austin, head north on Mopac (Loop 1), exit Parmer Lane. Turn right immediately after the North Austin Medical Center on Cedar Bend Drive, and the take the first right onto Renfert Way. Medical Oaks Pavillion will be approximately 0.2 miles on your left.
  • If coming from north Austin, head south on Mopac (Loop 1) and exit Parmer Lane. Turn left (east) onto Parmer Lane, and then turn right on Tomanet Trail.  Follow Tomanet Trail 0.7 miles until it dead ends into Cedar Bend Drive. Turn left on Cedar Bend Drive, then right on Renfert Way.  The Medical Oaks Pavillion is 0.2 miles ahead on your left.

North Austin Physicians and Providers

Accepted Insurance Plans

Our North Austin location accepts many popular medical insurance plans including Medicare. Please check with your insurance company for your plan’s requirements and coverage. For a complete list of insurance plans accepted at this location click here.

Procedures Offered in North Austin

North Austin Clinic – Patient Testimonials

  • “You guys were so kind and patient with me and my weird fear of needles. You made me feel so cared for and I appreciate it so much.” — Rebecca R. (August 22, 2022)
  • “Everyone was very polite and made me extremely comfortable” — Dillon M. (August 18, 2022)
  • “Everyone was very professional and upbeat.” — Kenneth B. (August 16, 2022)
  • “Very friendly staff. They check you over thoroughly. Can tell they want to get you back on right track as soon as possible with minimal discomfort !” — James S. (August 11, 2022)
  • “They are the nicest group to have as doctors. The care you receive here is tremendous. They are always looking for ways to make your problem better. I am so happy to have found. this practice.” — Susan G. (August 11, 2022)
  • “Everyone is so nice and I don’t feel nervous when going here. Which says a lot for me!” — Kendra H. (August 10, 2022)
  • “I found everyone in the office and exam room to be very professional, caring, and kind. Each person took the time needed to work with me through my first visit and answer my questions. I was very pleased with my experience.” — Gail D. (August 5, 2022)
  • “It was my first time to this location and I was so impressed! The office was clean and the staff was amazing, especially Kaylyn, who checked me in and out. I appreciated so many people calculating cost and trying to help me decide which treatment I should get as well. I’ll definitely be back!” — Shelby C. (August 2, 2022)
  • “I love when the staff is friendly! Everyone was so nice, and they took my concerns seriously. I had two spots checked for potential skin cancer, but they weren’t anything to be concerned with – I’m grateful to know I’ve got a clean bill of health!” — Stephanie H. (July 28, 2022)
  • “Staff is amazing! From the moment I walk in to the time I leave, they always have a smile on their face and are very personable. I used to dislike coming to this office because the vibe was not that good. The current staff is phenomenal and Dr. Coverman is AMAZING! He listens to what you have to say and takes all your concerns into his recommendations for treatment.” — Stacy B. (July 25, 2022)
  • “I had my first experience getting Botox so I was a little nervous, but immediately felt comfortable. Everyone was very sweet and professional. Couldn’t be happier!” — Happy C. (July 21, 2022)
  • “Very friendly , clean, professional atmosphere. Estella makes a great first impression and the Dr. was expert level. I’ll be back!” — Jason G. (July 20, 2022)
  • “I like the fact that I am always seen on time. I like that a picture is take of my face and compared to what it looked like at my previous appt, I like that I am asked if I have any other concerns and most of all I like that the staff is super nice and very professional.” — Elizabeth M. (July 14, 2022)
  • “The office staff was attentive and helpful. They were above to work me for an appointment on short notice. The nurse and Dr. Coverman were both prompt and professional. I was very much impressed with their clear and precise description of the procedure necessary to address my issue, which put my mind at ease. And once they got started, the procedure was over in no time. I am more than very likely to recommend my friends to Dr. Coverman’s office.” — Gordon R. (July 13, 2022)
  • “The doctor took time to answer all questions and let me know how to move forward. Riley was particularly helpful!” — Sarah C. (July 8, 2022)
  • “Both Estella and Kayla were fantastic in getting me checked on and rescheduled for my next appointment” — Oscar B. (June 28, 2022)
  • “Everyone was very friendly from the front desk, to the medical assistant, and check out. Dani was so good with my 4 year old and seemed like she really enjoyed being there. A lot of times medical professionals ignore the children and only interact with the parents and this was not the case! She was very patient and kind. Check out was an easy and professional process with Kaylyn. Would definitely recommend this location, especially for young patients who may be nervous.” — Valentina A. (June 28, 2022)
  • “Expedient, welcoming and professional!” — James R. (June 24, 2022)
  • “Friendly, helpful staff and I left with a good understanding of how to properly treat myself.” — James D. (June 16, 2022)
  • “Everyone was efficient, friendly and helpful!” — Scott D. (June 13, 2022)
  • “It’s the best doctor office experience I have across all my doctors. Dr. Coverman is great and I’ve been a patient of his for well over a decade. Every member of the staff is courteous and professional. I enjoyed working with Estella on this last visit as well. Westlake is also well ahead of other practices in their scheduling and patient management technology. It’s easy to manage with mobile.” — Jacob N. (June 9, 2022)
  • “I like that my patient history is very well documented and easily accessible. I can see any provider and they will pick up right where the last one left off. Amazing.” — Mark T. (June 9, 2022)
  • “Everyone including Dr. Flynn and the team Sarah, Kaylyn, Estella and Amber were all so enthusiastic and helpful.” — Travis M. (June 8, 2022)
  • “I started to use your services when my doctor joined the staff. I have since seen another doctor as well and was happy with their level of concern. Any response to questions or giving me the proper information has been At a level I can easily understand. Would recommend your officers services to anyone.” — William J. (June 2, 2022)
  • “The medical staff is always kind and helpful. I look forward to seeing Dr. K, Dani and Shelbie no matter what service I’m having done.” — Melissa G. (June 2, 2022)
  • “Everyone at the office was extremely helpful and very personable, from check in to check out! Dr. Kosarek and Dani we so informative and extremely nice!” — Kim J. (June 2, 2022)
  • “Very clean and professional facilities. All staff were very kind, friendly, courteous, and professional. I was see on time and the Dr took time to explain everything to me, performed treatment, and I never felt rushed.” — David D. (June 1, 2022)
  • “Everyone was nice, on time and helpful. Dr. Flynn was thorough.” — Mary K. (May 12, 2022)
  • “Great experience. Everyone in the office made me feel super comfortable.” — Catherine N. (May 3, 2022)
  • “First class front desk. We have been seeing Dr. Flynn for many years and you couldn’t find a more personable caring individual. The entire staff is great.” — Janet C. (April 25, 2022)
  • “Very professional office and staff.” — Michael C. (March 11, 2022)
  • “Very friendly staff. Very nice office.” — Mark G. (November 18, 2021)
  • “Very polite front desk, visit moved fast and I was in amd out in 30 min.” — Nicole P. (September 24, 2021)
  • “Friendly and responsive staff, lovely office, convenient location.” — Mary L. (August 28, 2021)
  • “Staff and environment were very warm and welcoming.” — Kathleen R. (August 24, 2021)
  • “Dr’s and staff very professional and friendly.” — Melinda R. (August 23, 2021)
  • “Efficient and friendly staff. Very little waiting” — Allen H. (August 17, 2021)
  • “Everyone was great!” — Sheila O. (August 16, 2021)
  • “Staff was professional, warm, and went out of their way to be helpful.” — Jane A. (August 6, 2021)
  • “Westlake Dermatology provides everything I expect from specialists in skin care.” — David S. (August 6, 2021)
  • “Outstanding, caring professionals.” — Bruce M. (July 16, 2021)
  • “Nurse and front desk staff were excellent and extremely helpful.” — Louis C. (July 14, 2021)
  • “Staff is very nice. The look of the office helped me feel like I was getting the very top notch care.” — Gloria M. (July 9, 2021)
  • “You do it right! Always a good experience.” — Patrick P. (May 3, 2021)
  • “A very efficient office!” — Kaaren B. (April 28, 2021)
  • “The whole staff at the office did a great job!!!” — Debra W. (April 2, 2021)
  • “The staff are very welcoming and knowledgeable.” — Tammy H. (January 21, 2021)
  • “Entire staff was and is always very professional.” — Natalie S. (January 8, 2021)
  • “The entire staff greeted and treated me in a very professional way.” — Elizabeth M. (December 23, 2020)
  • “Everyone and everything was great. Prompt service. Always a good experience at this location.” — Debra G. (September 30, 2020)
  • “The staff made every effort to make me feel safe and comfortable during COVID. Everyone was wearing a masks hand sanitizer was available everywhere, there was nobody in the waiting room and the room was clean. Thank you!” — Brigit W. (September 21, 2020)
  • “Very professional practice. Everybody is friendly and helpful. Please stay and keep as is!” — Daniel H. (August 12, 2020)
  • “Fantastic staff! Fantastic experience! If I lived in another city, I would still come back to Westlake Dermatology for treatments.” — Vonzo T. (July 3, 2020)
  • “”Everyone in the clinic is always very professional and friendly and courteous!” — Raymond F. (June 29, 2020)
  • “Very friendly office staff and great doctors! Vicki was a pleasure to interact with.” — Ana D. (June 2, 2020)
  • “Everyone is always very pleasant.” — Diana H. (May 27, 2020)
  • “Very efficiently run office.” — William L. (May 7, 2020)
  • “I was curious–and pleased–by the accommodations for dealing with a dermatology consultation with the social distancing in effect during the COVID-19 emergency. Well done!” — Ronald E. (May 7, 2020)
  • “Everything was great!! Everyone was very friendly and welcoming!!” — Asheley C. (May 1, 2020)
  • “Great office and staff. Hardly any wait time to see the doc. I’ve been very satisfied over the time I have been coming to this office.” — Rebecca H. (December 23, 2019)
  • “Everyone at the office were very friendly and efficient. This was my first experience there.” — Marina E. (November 14 2019)
  • “Everybody in the office is so kind and warm! I felt very comfortable and welcome there.” — Laurel T. (September 7, 2019)
  • “It has always been very satisfactory, Just keep doing what you’re doing.” — Norma A. (April 16, 2019)
  • “Just a positive comment….Staff is always prompt to get you in and ready to see the doctor.” — Donald A. (February 1, 2019)
  • “The staff is always friendly and the wait time is minimal.” — Diana H. (January 26, 2019)
  • “Extremely professional staff. No complaints just compliments!” — Charles C. (January 24, 2019)
  • “Every visit is always a smooth and enjoyable experience from the beginning to the end.” — Barbara S. (January 11, 2019)
  • “Great office with great staff. I will use them for all my dermatological needs. Quick and painless!” — Carrie M (December 20, 2018)
  • “Everything good . Bottle of water is a nice touch” — Cornelius T. (December 4, 2018)
  • “Love this place everyone is always friendly no matter time of day.” — Krista G. (July 5, 2017)
  • “A relaxed and enjoyable atmosphere.” — Kaaren B. (December 9, 2017)
  • “I can’t think of anything that would make my visit more enjoyable.” — Randall H. (November 9, 2017)
  • “Great staff, great service.” — Giselle A. (October 28, 2017)
  • “Very professional staff. I felt very cared for.” — Marian M. (October 20, 2017)
  • “I want to comment on the punctuality of this entire office. It is OUTSTANDING! I never have to wait more than 5 minutes for the assistants or for the doctor. This is sooo much appreciated. Thank you for respecting each other’s time.” — Michael O. (October 18, 2017)
  • “Really nothing needed to make my visit more enjoyable. My only complaint is I never have enough time to read the magazines provided in the doctor’s office because my wait time is so short.” — Valerie M. (September 7, 2017)
  • “I always feel that everyone at Westlake Dermatology cares about my comfort, convenience and long term welfare.” — Paul T. (August 11, 2017)
  • “Great care and service.” — Daniel C. (July 8, 2017)
  • “We love Westlake Dermatology! The office staff is very friendly and helpful and there is never a wait to be seen. They take very good care of both my husband and I and I have recommended them to friends.” — Lorie W. (June 27, 2017)
  • “Always a great experience.” — Jim S. (May 31, 2017)
  • “It’s always a straight forward pleasant experience whenever I go for an appointment. The staff is excellent and very friendly.” — Buttons P. (May 31, 2017)
  • “Excellent care, friendly staff, always professional, prompt and punctual service, clean and modern office, experienced specialist who answers questions and asks about patient concerns.” — Mary G. (May 16, 2017)
  • “I chose your group #1 because you were on the provider list of my insurer, #2 because you were the only group that had a person answer the phone vs an answering machine. Care is about people… good job on answering the phone!” — Robert Y. (May 3, 2017)
  • “I wish all the doctors offices I visit could be good as this one.” — James P. (March 28, 2017)
  • “Very nice folks!” — Jason P. (March 21, 2017)
  • “As a relatively new patient of Westlake Dermatology, I am always impressed by the warmth, candor and thorough professionalism of each staff member I’ve had the pleasure to interact with in this office.” — Michael S. (March 18, 2017)
  • “There’s nothing else you can do! I was offered water, everyone was very welcoming.” — Janice C. (March 15, 2017)
  • “Keep doing the great job you are doing. The staff, nurses and physicians are all very professional, courteous, friendly each and every time I have my appointment. I would and have recommended this office.”  — Sharon F. (November 23, 2016)
  • “This was my first visit. I was very pleased with all aspects of my care. Everyone was friendly and professional.” — Carla K. (November 11, 2016)
  • “I just want to take the time to tell you that they are all so friendly and courteous at this office. I am very happy with the doctor and the practice. Thanks, I also think it is so nice that they offer free water. I have never seen that before.” — Cindy B. (November 10, 2016)
  • “The people and doctor were all very polite and made my visit very enjoyable.” — John B. (November 8, 2016)
  • “This was my first time here and I was very pleased about everything I experienced. The wait wasn’t long and everything was very easy. I would definitely recommend this office to other friends and clients.” — John C. (September 1, 2016)
  • “I didn’t have to wait, and Dr Flynn answered any questions I had.” — Sara F. (August 25, 2016)
  • “I appreciate the courtesy and promptness of the staff; also, the bottle of cold water is always welcome!  I recommended Westlake Dermatology to a friend of mine last year, and she had a melanoma removed after her first visit.  So glad she took my advice.  She also appreciated how quickly she was able to schedule an appointment.”  — Sarah S. (August 18, 2016)
  • “Renata, Blanca, the receptionist, Dr. Flynn and Solisa Shoop have excellent communication skills, beautiful and neat office with great staffs. I always have fun while I am in this office. I will definitely recommend them to friends and family.”  — Jacqueline A. (May 4, 2016)
  • “I was made very comfortable during my appointment. I was offered water, a smile from the receptionist on the front counter and told I would be called back in a few minutes. I was made comfortable and very well received. I can’t add any more to my appointment that would make me feel better.”  — Richard R. (December 5, 2015)
  • “Very friendly staff and great service.”  — Jerry M. (August 26, 2015)
  • “The staff is great: they are professional, friendly, respectful, thorough, and polite.”  — Jerry F. (February 11, 2015)
  • “I appreciate the professionalism of the entire staff I interacted with.  The entire visit was a comfortable visit.  I highly recommend this office.”  — Marian M. (February 7, 2015)
  • “Everyone was very nice and knowledgeable.”  — Mike L. (January 13, 2015)
  • “Everything you all do at Westlake North is done very professionally and thoroughly!!”  — Edward S. (December 5, 2014)
  • “Nice customer service, very nice environment.”  — Alina R. (November 6, 2014)
  • “The Westlake Dermatology staff is knowledgeable, professional, and courteous.  They are highly organized and respectful of your time. (This is evidenced by a short wait time). You are consistently met with a smile and the offer of a bottle of water. :-}.  I would recommend WD to my family & friends!”  — Carolyn W. (October 8, 2014)
  • “The receptionist was exceedingly friendly and accommodating. My PCP forgot to send the referral prior to my appointment, but she patiently helped me get that issue straightened out so that I didn’t have to reschedule my appointment. I really appreciated her help and her kindness in dealing with the situation. I was also very pleased with Renata’s (medical assistant) friendly demeanor. She was pleasant and engaging and helped reassure me that my procedure would be quick and painless. She also provided a bit of much appreciated comedic relief during the procedure. I found that Dr. Flynn was very knowledgeable, easy to communicate with, and efficient. Overall, the staff exceeded my expectations and because of them I would recommend your office to others. The staff made my visit much more pleasant than it could have been and because of them.”  — Sheryl S. (August 29, 2014)
  • “Upon arrival, a bottled of water was offered. Thank you very much. The whole process from checking in to checking out was smooth. The physician is very knowledgeable and all of the staff is very courteous.”  — Supanee M. (August 13, 2014)
  • “This office is the most professional Dr.’s office I visit!  Everything runs like clock work.  Dr. Flynn takes time to answer any question I have, gives me excellent advise and makes sure I am well taken care of before I leave the office. You are all appreciated!!”  — Denise L. (August 5, 2014)
  • “I have been patient of Dr. Flynn for now 13 years. I would not trust any one else when it comes to any issue that I have or had in past but him. His medical assistant Renata is always extremely friendly yet very professional, detailed ,informative and on time. Never once I had to wait. Front desk is very friendly too. I will definitely recommend every one to Dr. Flynn. I also meet with Katie Fowler for the first time this morning and she is very sweet. I will go back to see her for sure.”  — Aleksandra N. (June 19, 2014)
  • “Your office staff is courteous, efficient, timely and so professional.  The facilities are clean, comfortable, well lighted and very functional.  I have been pleased with the treatment I have received, and greatly appreciate the friendly and caring atmosphere.”  — Annette V. (June 17, 2014)
  • “Wow! Very professional staff and very polite. I was greeted upon arrival, offered a drink, and was seen promptly.  The service was first class so, in all, I can’t think of anything you guys could add to make the experience more enjoyable.  Thanks!”  — Jeffrey G. (June 10, 2014)
  • “I like that appointments can be made very early in the morning.  To me that is a plus.  I also like that there is no waiting time.  Appointments are on the dot!!”  — Liz M. (June 10, 2014)
  • “Excellent customer care and service. Bravo to a compassionate staff.”  — Stephen B. (April 18, 2014)
  • “I’ve been at this location twice and both times I haven’t had to wait, the receptionist is friendly, my nurse assistant doesn’t rush to get me out of there, my Dr. talks to me, not my mom, about my issues and treats me like a young adult, and when we leave rescheduling has always been easy because the lady at the counter has always been friendly and has tried to get us a convenient time.  I really like coming to the North location.”  — Zachery S. (March 18, 2014)
  • “There are several Dermatology practices in Austin and I wanted to find one close to where I live.  I was hesitant to go with a large practice — figuring it would be like a turn-style operation and not get any attention.  What I experienced was far from what I thought could have been!  I got a quick (new patient) appointment with Dr Flynn and he and his staff were as helpful and informative as I’ve ever experienced. They were on time, the nurse AND doctor spent as much time as I needed for them to answer all of my questions/concerns and there was no feeling of being rushed.   I was told (numerous times) that if I needed anything or needed to come back before my next schedule appointment, to just to pick up the phone and call.  I can’t tell you what a pleasant surprise it was to be treated so well at such a large practice.  It was a great choice on my part and I’d recommend them to my friends, for sure!”  — Dawn B. (February 10, 2014)
  • “The staff was very professional and polite which made the visit enjoyable.”  — Terry M. (December 26, 2013)
  • “They did everything right in my opinion. I enjoyed my visit and treatment at this facility. I wouldn’t change a thing. In fact I would like to thank them for such good service.”  — Samuel D. (September 4, 2013)
  • “Everyone made me feel comfortable during my visit. I had a procedure done and the staff made me feel relaxed and not so nervous. Very professional group!”  — Lisa M. (May 22, 2013)
  • “They served me coffee!  I heard explanations for everything beforehand.  The whole visit was quick and (almost) painless.  Very pleasant atmosphere.”  — Alice Jo N. (April 24, 2013)
  • “I have been totally satisfied with my visits to Westlake Dermatology.  The staff is pleasant, courteous and professional.  The physical location is easy to drive to and the office and examination rooms are very clean.  One of the things that I appreciate most is that the appointments are timely and I have never had to wait long to see the doctor.”  — Annette V. (February 27, 2013)
  • “The thing I like best about Westlake Dermatology is the friendly staff and the professionalism of the doctors.”  — Maria J. (January 16, 2013)
  • “Everyone associated with the three locations we have now had an occasion to visit have been extremely professional, considerate, kind and helpful!  Very much a breath of fresh air with respect to having to visit one’s Doctor!”  — Julieann T. (December 6, 2012)
  • “The staff are always professional and friendly when I have an appointment.”  — Suzanne R. (November 2, 2012)
  • “The staff at Westlake is very professional and friendly.  I don’t feel like just another number to get in and out the door.  I am absolutely confident in their abilities and will be back when I need anything else.”  — Linda S. (October 23, 2012)
  • “I was very satisfied with everything, the way the nurses, secretary all take the time out to explain everything in details and offer top of the line products to assist you with the problem.  Just an outstanding group of doctors, nurses, wonderful team you have.”  — Marilyn L. (September 18, 2012)
  • “My experience was flawless – from booking the appointment, to the procedure and follow ups.”  — Raul S. (August 22, 2012)
  • “There is nothing more special than to go to a place and being made to feel like family. That’s what I feel like when I go to Westlake Dermatology. It is an absolute pleasure.”  — Ken G. (July 3, 2012)
  • “The staff here are very courteous and considerate of my time … each visit is always a positive experience …”  — Priscilla P. (June 6, 2012)
  • “The entire staff at the North Austin location are doing a great job for me.  They are always professional about all they do from checking in to making a follow up appointment.” — Andrew A.
  • “The service and the people were awesome! Going to Westlake Dermatology has been a very positive experience and I will definitely return for any further dermatological needs.” — Anthony S.
  • “Every moment of my involvement with this office was an absolute pleasure!” — Kevin S.
  • “The North Austin staff has always been courteous, professional and very kind.” — Linda M.
  • “I have already told everyone I know what a great experience  I had with EVERYONE at your office. I felt welcome and respected.” — Marianne B.
  • “Absolutely the best physicians I have dealt with.  Office team is top notch and so helpful.  I love these people!” — Chris L.
  • “All involved with WD are professional and actually refreshing. It’s a pleasure going to a doctors office and be treated as a family member.”  — Ken G.
  • “Your North Austin office staff and doctors/PAs are very professional, polite and friendly.  I have and will continue to recommend my friends to Westlake Dermatology.”  — Christina M.
  • “Don’t change a thing! A+++++”  — Greg M.
  • “A great environment where each Member seem to absolutely enjoy coming to work each day.  They make the total experience a GREAT experience.”  — Terry S.