Medical Records Requests
Request Your Medical Records:
Westlake Dermatology has partnered with Healthmark, a trusted health-information management provider, to make requesting your medical records faster, easier, and more secure.
Through Healthmark, you can:
- ✓Submit your request through a secure online portal
- ✓Track the status of your request online
- ✓Receive accurate, complete records
- ✓Get assistance with questions about your request
- ✓Download your medical records electronically
- How Do I Request My Medical Records? Click here or use the button below and enter your email to start the process. Once your request is complete, Healthmark will send you an email with a secure link to download your records.
- How Long Will It Take To Get My Records? Healthmark will process your request and email you when your records are ready. Once completed, a complimentary electronic copy will be available to download through the secure portal [within 72 hours, if applicable].
- Information for Third-Party Requesters Attorneys, insurance companies, government agencies, and other third-party requesters should submit requests using the appropriate authorization and documentation.
- Need Assistance? You can find a list of frequently asked questions and chat live with a Healthmark medical records specialist for additional help Monday through Friday from 8 a.m. to 6 p.m. CT by visiting the Healthmark Help Center.
Grant Access to Your Medical Record:
If you would like to grant access to your Westlake Dermatology medical record to your spouse or any other individual(s) for purposes other than treatment, payment, or healthcare operations, please complete the Authorization for Release and Disclosure of PHI to Spouse or Other Individual Form. Submit the completed form using the button below.
Physician Offices Requesting Pathology Slides:
Physician offices requesting pathology slides should contact our pathology lab at 512-617-9197 for more information.