Lakeway

We offer the latest medical and cosmetic dermatology treatments including Botox, dermal fillers, laser skin rejuvenation, and body contouring in Lakeway.

Address

401 Ranch Road 620 S, Suite 200
Lakeway, Texas 78734
Map

phone: (512) 610-0549
fax: (512) 666-3744

Book Online

Driving Directions

Westlake Dermatology is located in the Tuscan Hills at Lakeside building which is 0.7 miles north of Lakeway Boulevard and 4.3 miles south of Mansfield Dam on Ranch Road 620 S. Our office is on the first floor in suite 200 (stairway entrance from the parking lot).

Please note, our office is accessible by the stairway entrance from the parking lot or elevators in the main building entrance. Disabled parking spaces and an elevator to our floor are available in the parking garage underneath the building.

Lakeway Physicians and Providers

Madison Balcombe, LA – Licensed Aesthetician
Melinda Conroy, DO – Board Certified Dermatologist
Kristin Kutac, PA – Physician Assistant
Lindsey Richards, MD – Board Certified Dermatologist

Accepted Insurance Plans

Our Lakeway location accepts many popular medical insurance plans including Medicare. Please check with your insurance company for your plan’s requirements and coverage. For a complete list of insurance plans accepted at this location click here.

Procedures Offered in Lakeway

Medical Dermatology
- Blu-U
- Red Light Therapy
Cosmetic Dermatology
- Botox & Dermal Fillers
- Ariessence PDGF+
- Liposuction
- Laser Treatments
Spa Treatments
Weight Loss
- Skinny Shot

Lakeway Clinic Patient Testimonials

“Been a patient with Westlake Dermatology for a long time and they’ve never failed getting me in when I made an emergency request or a special request like I did today. I would recommend Westlake Dermatology to anyone.” — Dana H. (April 2, 2025)

“I liked that the skin issues I had were treated immediately, not requiring an additional appointment. The staff were courteous and efficient.” — Sally Z. (March 28, 2025)

“Very professional but friendly staff. I have the greatest confidence & appreciation of the care I am receiving.” — Ronald W. (March 28, 2025)

“Very thorough and patient in addressing all my skin concerns. I highly recommend!” — Dana S. (March 27, 2025)

“Love how everyone makes you feel comfortable!!” — Tina R. (March 25, 2025)

“Friendly staff, relaxed and welcoming, not rushed. Very knowledgeable and informative. Great facility and location” — Mary I. (March 25, 2025)

“Very nice and friendly. Really high quality care. Beautiful office space.” — Michael H. (March 24, 2025)

“Love everyone all the staff is super nice and my Dermatologist was very knowledgeable in treating my face problems and doing my cancer annual check. Very happy over all.” — Rosa N. (March 12, 2025)

“Great staff – knowledgeable and personable!” — Madeline V. (February 17, 2025)

“Always a friendly, kind & caring experience!” — Margaret D. (February 11, 2025)

“Always on time, thorough and efficient.” — Rodney R. (February 11, 2025)

“Again, the nicest, helpful and dedicated staff!” — Angela W. (February 9, 2025)

“It was all good and a very pleasant visit” — Helaine S. (February 3, 2025)

“Super effective and quick procedure. Highly recommend this place.” — Klara J. (January 30, 2025)

“It’s great to walk in and be around a bunch of good folks.” — Robert F. (January 30, 2025)

“Friendly efficient staff at the front desk as well as attending nurse explaining treatment. Appreciate Dr. Conroy’s expert treatment and talking me through it step-by-step. Always get good results.” — Pamela L. (January 28, 2025)

“Everything was perfect! No wait, the doctor is really good, and nothing hurt.” — James L. (January 28, 2025)

“Had a great experience with the staff and my doctor. The office is warm and inviting.” — Steven O. (January 27, 2025)

“Nice relaxing environment with very professional staff.” — Don D. (January 16, 2025)

“Office staff and doctors are professional and welcoming. Office was clean and staff worked efficiently seeing patients.” — Robin P. (January 8, 2025)

“Always the friendly and professional meeting with thoughtful suggestions.” — Ken L. (January 2, 2025)

“The friendly environment from the front desk to the doctor was excellent.” — Joseph F. (December 13, 2024)

“We were promptly seen at our appointment time. Doctor was knowledgeable and friendly.” — Colbie C. (December 12, 2024)

“Thanks for making my visits comfortable and informative. I always feel my next steps are clear to me.” — Linda W. (November 22, 2024)

“Timely and polite service. Excellent result!” — Susan I. (November 14, 2024)

“I was treated excellently! Thank you, I feel better now.” — Bob S. (October 29, 2024)

“Very friendly, professional staff. No wait time, efficient, answered all my questions and concerns.” — Theresa C. (October 29, 2024)

“Everyone was really nice & very professional. I was very late to my appointment & they worked me in as soon as possible.” — Linda H. (October 28, 2024)

“I liked the friendly staff and medical personnel, not a long wait. Great experience overall! Highly recommend!” — Karen M. (October 22, 2024)

“Beautiful offices, sweet and thorough doctor, just amazing!!!!” — Norman K. (October 16, 2024)

“They were pleasant, they listened well, and they gave us options for treatment. I was very pleased.” — Ruby M. (October 3, 2024)

“I like that they honored my appointment even though I was 20 minutes late” — Barbara W. (October 2, 2024)

“Thoroughness, professionalism, and friendly discussion. Enjoyable.” — Ken L. (September 18, 2024)

“Appt was on time and everyone was professional and quick to thoroughly accomplish the appt” — Rome R. (September 18, 2024)

“I love how friendly, helpful, & knowledgeable the staff are. My appointment was quick & I ended up getting more services done than I originally planned because of how well the staff educated me on facial balance. Thank you for all of the help, Tori & Roxanne! You made me feel right at home.” — Gillie H. (September 12, 2024)

“I get a yearly body check for skin cancer & have had Linsey remove a few moles. Pleasant environment, friendly staff; efficient with time but didn’t feel rushed. Have never been disappointed.” — Monica L. (September 9, 2024)

“Very thorough, explained everything well and made sure I understood cause and treatment.” — Megan F. (September 4, 2024)

“Overall visit was great as always! Very good communication. New assistant was very nice. I think he name was Jasmine!” — Dorothy H. (August 29, 2024)

“High level of professionalism and courteous front desk staff” — Wayne H. (August 27, 2024)

“Fast, courteous, and professional service” — Paul L. (August 23, 2024)

“Great service and everyone always so kind and professional!” — Jennifer H. (August 22, 2024)

“Always friendly, courteous, knowledgeable, and detailed.” — John R. (August 21, 2024)

“It is nice to have a 12:40 appt and being seen at that actual time. The staff is always polite and the technicians are good at what they do.” — Patrick C. (August 20, 2024)

“the staff behaves professionally, the interior of the office is very beautiful” — Oksana V. (August 14, 2024)

“I barely make it through the door. Before the receptionist asked me How she can assist me. I’ve never had to wait more than a couple of minutes. Before I’m led to a room I’m treated with the utmost respect and care. My Doctor seems to always remember me. And ask how things are going She is remarkable and I enjoy send her.” — Robert F. (August 13, 2024)

“Friendly people every step of the way. Dr. Richards is a highly skilled dermatologist. Could not ask for more.” — William W. (August 13, 2024)

“I Loved the tapping on my shoulder method they implemented for distraction while the dermatologist did the injections-it showed how much they cared and really listened that I had anxiety and it helped immensely! :))” — Jessica G. (August 9, 2024)

“Every person with whom I came in contact was kind, helpful and efficient. I appreciate a job well done!” — Anna J. (August 9, 2024)

“Westlake Dermatology/Lakeway has always been my favorite location. I’ve never had to wait more than 1 min for my scheduled appointment and the staff and Drs are very friendly and professional. Highly recommended!” — Kathleen S. (August 2, 2024)

“Friendly staff, welcoming environment, frictionless treatment.” — Ryan P. (July 26, 2024)

“I love feeling welcome from the time I walk in.” — Denise D. (July 18, 2024)

“Listens to concerns, knowledgeable advice and a sense of humor!” — Lee G. (July 16, 2024)

“Everyone is very caring and understanding.” — Kathleen M. (July 15, 2024)

“I especially like the way the staff treats me when I’m there, and I especially like this doctor as she is so knowledgeable and makes me feel very comfortable in her care” — David B. (July 11, 2024)

“Great staff and medical care. Answered all of my questions, got referrals.” — Lynn F. (July 10, 2024)

“I love it from the time I walk in the front door until I leave.” — Pamela L. (July 9, 2024)

“Doctor & Staff very efficient & pleasant!!!” — Charles E. (July 9, 2024)

“From checking in all the way to paying for my visit, everything was exceptional. Very friendly professional staff!” — Patrick P. (July 9, 2024)

“I particularly liked the easiness of making an appointment, the proximity of the clinic to my house and the professionalism of the doctor and her medical assistant,” — Josefina B. (July 1, 2024)

“Y’all are awesome! You make unpleasant procedures much more relaxing, your front desk is extremely attentive and welcoming, and the space in general, both front and back, is lovely.” — Beatrice W. (June 28, 2024)

“My appointments have always been on time. Staff is friendly and attentive. A great place to go for skin problems.” — James Z. (June 13, 2024)

“A complete and thorough examination was performed in a professional manner. The entire staff was exceptional.” — Joseph F. (June 9, 2024)

“I loved the efficiency and the respectful attitudes. I also loved the cleanliness and beauty of the office.” — Carol R. (June 6, 2024)

“My consultation was very thorough. I was told the exact cosmetic procedures that were applicable to remedy my concerns. The Dermatologist was brought in to assess my condition. Melinda outlined a 3 phase process that convinced me that I should start the first phase as soon as possible. With phase one completed, I am now scheduled for the next session. I was impressed by their expertise, professionalism, positive outlook and urgency to address my concerns.” — Glenn N. (June 5, 2024)

“Well organized and thorough exam!! Timely appointment!” — Wallace B. (May 28, 2024)

“Everybody there was very nice, Good service!” — Donald S. (May 28, 2024)

“WD is always so friendly and welcoming. I especially appreciate the time everyone takes to listen, interact, and explain processes!” — David W. (May 24, 2024)

“I liked the numbing agent to be left on long enough to work well.” — Linda W. (May 23, 2024)

“I feel so much better every year when I have no bad news. Thank you for watching out for me!” — Kathy S. (May 21, 2024)

“Everyone was so kind and professional. Would absolutely recommend!” — Melissa H. (May 16, 2024)

“Everyone is so nice and friendly it takes away from the anxiety of having to see a doctor.” — Carmen R. (May 15, 2024)

“My experience was perfect. Everything explained every thing done with the Expertise of care not only that, but the people make you feel so at ease and courteous with my procedure.” — Patricia A. (May 14, 2024)

“All personnel very nice, polite, and competent.” — Barbara S. (May 9, 2024)

“Felt very comfortable getting my yearly exam” — Denise L. (May 8, 2024)

“Relaxed and friendly medical practice. Extreme air of medical knowledge and competence of treatment.” — Joseph M. (April 26, 2024)

“Very friendly and professional staff. Didn’t have to wait for my scheduled appointment.” — Sandra S. (April 9, 2024)

“Scheduling was incredibly kind and caring, got me a cancellation appointment as I had quite a concern. Ladies up front could not be more gracious and sweet. Always on time when you come. Excellent doctors that don’t mess around. Great people here.” — August C. (April 2, 2024)

“Front desk representative are always knowledgeable and informative regarding appointment updates and receptive to feedback.” — Carlette T. (March 28, 2024)

“I always enjoy my visits to Westlake Derm. The Docs are awesome as well as all the support staff!” — Ricky C. (March 14, 2024)

“All staff did an excellent job! Efficient, friendly, and knowledgeable.” — Cynthia O. (March 9, 2024)

“Everyone at Westlake Dermatology in Lakeway were friendly and helpful. I always leave feeling like I was well taken care of.” — Deborah C. (March 4, 2024)

“Everyone at the Lakeway office from the receptionists to the physician’s assistants to the physicians always treat you with respect and care!” — Lisa N. (February 22, 2024)

“I got an appt fast when I had a concern about a spot on my chest. Thank you!” — Melissa K. (February 21, 2024)

“Everyone on the team is so kind & helpful. Anything skincare can be overwhelming and intimidating at times. They answered my questions and helped me feel secure with my decisions.” — Rebecca S. (February 20, 2024)

“Well run, courteous, professional treatment. 5 stars.” — Marion L. (February 14, 2024)

“I had my first appointment with Matisse. She was very knowledgeable about skin care and gave me some suggestions for my aging skin to look healthier. I have been to three other injectors over the past two years and Matisse is on another level with her skills.” — Lisa W. (January 27, 2024)

“Love this office, have referred several friends!” — Stacey D. (January 24, 2024)

“It’s always a pleasure when I visit your office!” — Kimberly M. (January 16, 2024)

“The check-in process was very quick and convenient. The staff were courteous, attentive, knowledgeable, and professional. I would highly recommend to anyone.” — Robert L. (January 12, 2024)

“I loved every single thing! wait time, dr was incredibly helpful and quick! will be back!” — Candice C. (January 9, 2024)

“Everyone was friendly and professional, and I left feeling like I got the best treatment possible.” — Scott C. (January 3, 2024)

“Once we got back to a room the visit was fast and easy” — Kate P. (January 2, 2024)

“Great experience with the PA and MA – no wait time, quick and efficient.” — Frankie Y. (December 12, 2023)

“Westlake Derm is amazing! I was able to get an appointment the same day (going to a different location). They were professional, friendly and thorough. I have seen several providers and they have all been extremely good! Highly recommend for all dermatology needs.” — Leslie S. (December 5, 2023)

“The office staff, doctor, and nurse were very friendly and efficient.” — Emily N. (December 4, 2023)

“Upbeat but welcoming vibe, friendly care.” — Deborah H. (November 16, 2023)

“Outstanding Care!!!” — Juan G. (November 16, 2023)

“Everybody there from the doctors to the front desk folks couldn’t be nicer-and very professional!” — Julie B. (November 16, 2023)

“The doctor listen carefully and dealt directly with my problem. She was fast and efficient.” — Mary L. (November 16, 2023)

“The front office team was so friendly as was the assistant and Dr. Conroy.” — Laura B. (November 14, 2023)

“They were very thorough and checked out any possibilities of cancer or possible cancer. Put my mind at ease that I don’t have skin cancer.” — Kathleen M. (November 14, 2023)

“I always love how clear and modern the offices are.” — Avery M. (November 7, 2023)

“Great staff. Friendly. Dr. Conroy is very sweet. She made my daughter feel comfortable.” — Aubrey A. (November 1, 2023)

“Appointment was right on time, or even a little bit early. In and out in no time.” — Mark J. (October 24, 2023)

“friendly, knowledgeable doctor and staff, office always runs on time, very pleasant office space” — Karen M. (October 23, 2023)

“From the beginning to the end, everyone was professional, courteous, and helpful.” — Joseph C. (October 20, 2023)

“The staff was very friendly and took care of us very well. Not a long wait at all.” — Larry R. (October 16, 2023)

“Love the courtesy of front desk staff and nurse. Professionalism of doctor and the way they listened to my concerns” — John D. (October 11, 2023)

“Appointment was EXACTLY on time when meeting your Provider. Thank you.” — Keith B. (October 9, 2023)

“On time and great. Always super attention by everyone, smiles, and courtesy and good care.” — Patrick R. (October 4, 2023)

“Always timely, interested, and professional. “ — Arthur K. (September 27, 2023)

“All staff from front door to back of room was more than friendly and helpful!” — Harrison R. (September 19, 2023)

“The staff was amazing and very welcoming! They listened to all my concerns and had me on a road to recovery quickly! Thanks again!” — David V. (September 15, 2023)

“Great medical assistants and the staff is both courteous and professional” — James E. (September 14, 2023)

“I love that my appt is always on time or a few minutes early. Immaculate facility & very friendly staff” — Suzanne C. (September 13, 2023)

“Great experience as always with Dr. Conroy.” — George W. (September 12, 2023)

“I liked everything about my visit!!! Every one was happy, helpful and friendly!!! Nice people at this office!!!” — Robin D. (September 11, 2023)

“Great office, wonderful staff, experienced and friendly doctor. The pricing is reasonable; love the specials! I will definitely recommend it. :)” — Julia P. (September 11, 2023)

“It was a wonderful experience. The whole team showed perfection and subject matter expertise. Great job ! Keep up the good great wonderful work.” — Seema M. (September 1, 2023)

“Professional, personable experience with expert diagnosis and treatment. Provided options for future care.” — James N. (August 31, 2023)

“I felt heard and my presenting symptom was looked into thoroughly.” — Garima G. (August 29, 2023)

“Everything was great from check in, to check up, to check out. Thank you!” — Darlene B. (August 21, 2023)

“Everyone was friendly and professional. Dermatologist was on time and thorough!” — Nancy M. (August 17, 2023)

“Professional expertise always carries the day. For me, Westlake Dermatology is a model of professionalism. “ — william W. (August 15, 2023)

“I really like the doctor and staff and always get the best results.” — Nita C. (August 15, 2023)

“The service was professional and I was in and out in a timely manner.” — Susan C. (August 14, 2023)

“The staff is so polite, caring and knowledgeable. I especially appreciate the patience from the Doctor and her team. This is definitely the best location. Loved my visit.” — Megan K. (August 11, 2023)

“This is a first class operation from top to bottom!!!!” — Kelly E. (August 10, 2023)

“Everyone at Westlake Derm is always wonderful to work with!! both the doctors and the assistants/nurses and front desk staff too” — Julie B. (August 10, 2023)

“Everyone was very nice and calm. They make you feel at home and take the stress out of skin checks.” — Charles H. (August 10, 2023)

“Staff is very kind and welcoming as they explain answers to my questions thoroughly. Well organized and super clean location.” — Mia B. (August 9, 2023)

“Always pleasant and professional. Great team!” — Brenda D. (August 8, 2023)

“Loved that my appointment was scheduled at 10:20 AM and I was seen at 10:20am. Professional and thorough full body scan. Thank you!” — Robert Y. (August 8, 2023)

“Entire staff was extremely friendly, helpful and informative from front desk check in to the doctor.” — CHRIS S. (July 25, 2023)

“Very thorough, professional and friendly” — Anthony R. (July 20, 2023)

“Liked waiting not even 5 minutes to get called back to my consultation room and less than 10 minutes to see Dr. Richards, my dermatologist for the last 5+ years. Always great care and have been through several successful skin surgeries with her at the helm.” — William M. (July 19, 2023)

“Everyone is always friendly and helpful! Love to come here!” — Linda D. (July 18, 2023)

“Westlake Dermatology was friendly, fast, very easy to work with.” — Joseph C. (July 13, 2023)

“Appointments are well spaced so I never have a long wait. The staff are always friendly and polite. The doctors are always very attentive and patient when answering questions.” — Thelma W. (July 9, 2023)

“Very friendly, thorough, and professional. Very impressed!” — Bonnie K. (June 30, 2023)

“The staff is prompt and courteous and friendly, as well as knowledgeable.” — Pamela L. (June 27, 2023)

“I thought it was very informative. I wasn’t pressured to make any decisions. I appreciated the consultants time and even the doctor for coming in and making sure I understood all the info.” — Alexandra W. (May 31, 2023)

“Staff was very professional and detailed. My visit went very smooth. Thank you!” — Justin S. (May 30, 2023)

“The staff here are exceptionally polite and professional, always welcoming when you walk in the door. Appointments are well managed because I never have to wait. Dr Richards is my hero. I trust her for all Derm work and injectables. Kind hearted and brilliant, she makes you feel comfortable and cared for. She is detail oriented so she never misses anything, so you have total confidence in her work.” — Michael A. (May 24, 2023)

“I really liked the doctor and staff. I wish she was a little closer to me. She was knowledgeable, personable, great sense of humor, and professional.” — Sandra B. (May 15, 2023)

“Westlake Dermatology is a great place to get your skin checked out for dangerous spots. I recommend them!!” — Robert F. (May 3, 2023)

“The staff is always incredibly nice and professional, always a good experience!” — Carolyn R. (April 26, 2023)

“I love how friendly everyone in your office is and how quickly I am able to schedule an appointment online! I recommend your office to everyone I know” — Jennifer L. (April 25, 2023)

“Friendly, professional staff and docs. You can’t go wrong with Westlake Dermatology!” — Judith B. (April 19, 2023)

“The staff were very friendly and the facility was very nice! Felt like I was at a spa. And the fact that it is only a couple miles from my house is a huge perk.” — Scott J. (April 13, 2023)

“Always fast. Always courteous. Always professional.” — Mila M. (April 7, 2023)

“From beginning to end, I had a very positive experience!” — Genevieve V. (April 6, 2023)

“Excellent treatment from first walking through the door until leaving.” — David C. (April 5, 2023)

“Staff was courteous. I saw the doctor right away and she was very helpful.” — Earnestine B. (April 3, 2023)

“Able to get an appointment the next day and quick and easy visit. Thank you!” — Craig L. (March 31, 2023)

“The booking process was very easy; website was easy to navigate. Before-appointment docs were easy to fill out, check-in was a breeze and the lobby was super cozy :). My wait time was only a few minutes, the nurse and doctor were both nice and made me feel comfortable and heard. I was in and out in 30 minutes! Highly recommend!” — Reid W. (March 31, 2023)

“I am so pleased with the staff here, their professionalism & my overall experience.” — Emma T. (March 30, 2023)

“The staff is always very attentive and friendly. I moved to the other side of lake travis and will make the drive to come to this location because of dermatologists and staff.” — Savannah K. (March 29, 2023)

“Experience and compassion top shelf!” — Mark E. (March 28, 2023)

“Super easy check in, quick in and out, expert staff from front desk to doctors.” — Lofgren L. (March 21, 2023)

“Had a great appt today. Dr was awesome- on time and efficient! Thanks Westlake Derm- Lakeway!” — Sanford S. (March 20, 2023)

“This was an easy and comfortable experience. The doctor was knowledgeable and had an excellent bedside manner.” — Harper H. (March 9, 2023)

“Efficient front office… attentive and helpful medical staff.” — Cox C. (March 9, 2023)

“The attention was great, the staff is very skilled and kind.” — Robles R. (March 3, 2023)

“It’s all good, efficient front desk check in. Dr Conroy and her PA are second to none, very best care. I recommend them to all of our Lakeway community.” — Galloway G. (February 23, 2023)

“Clean modern office with polite efficient medical staff David L. (February 9, 2023)

“Great interactions across the whole staff. Especially great engagement with the Dermatologist herself. She was patient yet efficient and had great bedside manners. Extremely satisfied.” — Brandon R. (January 27, 2023)

“Loved my visit! No waiting and very friendly staff. Dr. Richards is my new favorite dermatologist. Good sense of humor, too.” — Kathleen S. (January 26, 2023)

“Prompt and courteous very clear explanation of procedure! Very professional staff!” — John S. (January 26, 2023)

“Excellent care. Right on time. Spent maybe 2 min in waiting room. Knowledgeable doctor and staff.” — Forrest P. (January 24, 2023)

“Wonderful front desk. Very kind and funny MA’s and Doctors. Always put me at ease and listen to what I have to say. Strongly recommend Dr. Conroy and Dr. Richards. Dr. Conroy’s Botox and fillers are always perfect. It looks very natural even though I tell her to shoot me up. I don’t want anyone to know what I am thinking. Every time she talks me down. I have seen Conroy for 10 yrs. and have seen Dr. Richards a few times and am very impressed.” — Leslie S. (January 20, 2023)

“Knowledge, welcoming manner, building cleanliness, attention to detail — all A+. First thing I did when I got in my car was text our family group chat with a raving review and Dr Conroy’s name.” — Claire F. (January 20, 2023)

“I loved my provider. The whole experience was very positive. Thanks!” — (January 19, 2023)

“Super friendly, professional & timely appointments. Thank you!” — Elaine C. (January 19, 2023)

“The Ladies that made me feel comfortable in an uncomfortable situation.” — Anna C. (January 18, 2023)

“Very helpful and informative people on staff. Dr. Richards is very thorough and friendly. Visiting the office is enjoyable!” — Janet B. (January 18, 2023)

“Everyone is friendly and relaxed. My questions are always answered and any issues are addressed.” — Dana R. (January 18, 2023)

“They take their time and always try to be as painless as possible which I love!” — Julie B. (January 10, 2023)

“Very nice office but the best thing about WD is it is very efficient. I was a little early but did not wait but a few minutes. Great Dr and assistant, professional and nice.” — Stephen F. (January 5, 2023)

“Very friendly staff! Took my teenager, WD in Lakeway for an acne evaluation and doctor provided a wealth of information.” — John A. (January 3, 2023)

“On time, very friendly, professional staff. Very knowledgeable and are there to help you stay healthy.” — Reed B. (December 30, 2022)

“Everyone was so kind and amazing! I appreciate the approach to get my skin clear and healthy.” — Jacquline W. (December 21, 2022)

“I received immediate attention upon arrival, staff was most professional and the Dr. and her asst were excellent and responsive to all my questions. Extremely satisfied with all aspects of this visit” — Robert M. (December 14, 2022)

“Friendly staff. Always an easy experience with a first rate team.” — Christopher R. (December 14, 2022)

“Staff are very friendly. I have two other family members that go there. Highly recommend.” — Allan K. (December 14, 2022)

“Staff is very friendly and professional. Extremely well organized.” — Charles D. (December 14, 2022)

“Top notch!” — Della N. (December 14, 2022)

“Professionalism, respectful and courtesy in this practice. My dermatologist and her assistant are very knowledgeable and excellent!” — Eugene B. (December 14, 2022)

“Explained everything very well. First visit and felt comfort. Everyone was friendly.” — Linda F. (December 13, 2022)

“I felt very comfortable during the procedure. It was great!” — Carolyn W. (December 9, 2022)

“The staff is consistently friendly and helpful!” — Kimberly M. (December 9, 2022)

“No matter who I get as my doctor, I like how they listen and respond to my various issues.” — Pamela R. (December 9, 2022)

“The doctor took the time to answer all of my questions. The location was very clean and elegant!” — Katrina F. (December 7, 2022)

“Dr. Richards is fantastic! She is so personable and skilled. The staff is friendly and helpful. Each time I have been to Westlake Dermatology the experience has been great. I highly recommend them!” — Sara S. (December 1, 2022)

“I am always grateful for Westlake Dermatology. I have gone there for years for my annual checkups. Dr. Conroy and her wonderful staff are always attentive and professional. I would recommend this practice to anyone.” — David P. (December 1, 2022)

“Always a great experience! The Doctors and staff are all so nice and provide the best care. Thank you Westlake Dermatology!” — Sandy D. (November 18, 2022)

“Very professional, prompt and knowledgeable” — David N. (November 18, 2022)

“Fantastic staff and the MD was incredibly knowledgeable and helpful. Overall great experience!” — Stacia K. (November 17, 2022)

“Prompt, professional, efficient and expertise is highly appreciated.” — Janet R. (November 16, 2022)

“Impressed with the attentiveness and quality of care received from the entire staff – the front desk to Dr Richards.” — Beverly H. (November 16, 2022)

“Very flexible. I had not noted the location when I made the appointment. The automated text the day before mentioned the location, but I didn’t see the text until after hours. I called the day of my appointment and was able to change my appointment to a virtual meeting.” — Star D. (October 18, 2022)

“Great customer service. Doctor was very polite and understandable of my condition.” — Amy H. (October 13, 2022)

“Great job! Fast and painless! Thank you!” — David W. (October 11, 2022)

“The entire staff was very friendly and Dr. Conroy was very helpful and competent.” — Dorothy D. (October 8, 2022)

“Doctor & staff were extremely thorough and friendly. Definitely 5 stars!” — Jennifer M. (October 6, 2022)

“Excellent services, very informative, didn’t feel rushed. Very comfortable talking to Dr. Richards and she thoroughly answered my questions. Tori is a ray of sunshine!” — Jennifer R. (September 29, 2022)

“On time. Got results back within an hour. Good plan to move forward.” — Sven H. (September 29, 2022)

“Very comfortable surroundings, Always attentive to my needs. Doctor Conroy has treated me for several years.” — David M. (September 28, 2022)

“Very professional and detail oriented. Friendly too!” — Joseph C. (September 28, 2022)

“Absolutely loved the friendliness and knowledge of the staff” — Mary B. (September 28, 2022)

“All the staff are friendly and supportive. They only want to make your visit fast and answer any questions you have about the procedure.” — Paula M. (September 21, 2022)

“Very courteous and knowledgeable staff. Dr. Conroy is great.” — Gary H. (September 20, 2022)

“I loved the whole experience from walking in to walking out. I’ve had the same services elsewhere, but this was the fastest and most pain free experience I’ve ever had. Aggie and Victoria were so welcoming at the front desk. During the service itself, Tori and Dr. Richards were really consultative, knowledgeable and made me feel incredibly relaxed. I’m looking forward to my next visit.” — Gillie H. (September 16, 2022)

“Everyone from the front desk to the doctors is fantastic. The entire office is very professional yet warm and welcoming and it is always a pleasure to take care of my needs at this office. Thank you for always being so wonderful!” — Gwendelyn V. (September 15, 2022)

“Liked everything, from the reception to the Doctor. Very efficient!” — Charles M. (September 15, 2022)

“The staff was friendly and prompt. I know my wife wanted to see a dermatologist and I will recommend” — Anthony S. (September 15, 2022)

“Everyone listens, take action, very personable and professional. Best Dr. I have had in 15 years.” — Harold K. (September 14, 2022)

“Very friendly staff and docs! Really makes a difference! Highly recommend Westlake Dermatology in Lakeway!” — Judith B. (September 14, 2022)

“Everything is terrific. I would not go anywhere else.” — Susan H. (September 14, 2022)

“Great experience. Staff is friendly, remembers you and personal details about you.” — Michelle F. (September 8, 2022)

“I’m a longtime patient for one reason, they are the best. Period.” — John R. (September 7, 2022)

“Fast, friendly and overall knowledgeable on mild acne treatment.” — Ryan B. (August 30, 2022)

“Everyone was friendly and helped. The medical professionals were very thorough and knowledgeable. An excellent experience all around.” — Eric P. (August 24, 2022)

“Doctor and assistant were both very professional and down to earth. Answered questions clearly and made us feel comfortable.” — Karen S. (August 24, 2022)

“Omg the staff was as amazing, they were able to squeeze me in. Same day. I had a big cyst and the Dr. That helped me. Was absolutely AMAZING. Omg I can’t even explain how nice and helpful she was. I was in a severe amount of pain and she went out of her way to help me and squeeze me in.” — Jessica V. (August 23, 2022)

“Everyone is professional and friendly. Never feel rushed and there’s time for questions or concerns.” — Mark S. (August 19, 2022)

“My visit started exactly on time. Dr Conroy is always so positive and informative. Westlake Dermatology Lakeway is great.” — Thomas E. (August 18, 2022)

“Answering all the concerns without an attitude, friendly and pleasant.” — Mohamad K. (August 17, 2022)

“Westlake Dermatology has been awesome, could not be more highly recommended.” — Kevin H. (August 17, 2022)

“Everyone from the front desk to the doctors were professional and courteous. It’s like a breath of fresh air to be treated well, especially during times like these.” — Jeanette M. (August 17, 2022)

“Great staff that is professional and yet not afraid to joke along with their patient. Aging is not fun but this group makes it a bit more tolerable as we laugh at ourselves!” — Brenda D. (August 16, 2022)

“Staff and Doctor were fantastic! They explained everything and walked me through what to expect. It was my first experience getting Botox and I was completely at ease.” — Heidi K. (August 9, 2022)

“Great listeners and very professional!” — Ryan S. (August 5, 2022)

“Everyone was upbeat, friendly and nice! Great experience!” — Steven J. (August 3, 2022)

“Friendly staff, Nurse and doctor. Made me feel comfortable and at ease.” — Roger G. (August 3, 2022)

“Very clean, very friendly and professional” — Demond L. (July 28, 2022)

“Beautiful building & lobby; fast friendly service; quick & competent doctor” — Rachael T. (July 23, 2022)

“Staff is always professional and friendly and everyone is very knowledgeable. It’s always a fantastic experience going in for services.” — Lisa J. (July 22, 2022)

“The entire staff is wonder from the front desk to the physicians as well as the Assistance, very knowledgeable. I’ll return another day to continue care both medical as well as cosmetic.” — Charles F. (July 21, 2022)

“Reception is professional, doctor’s assistant was also kind and professional. Dr. Conroy as always was thorough and pleasant. Thank you!” — Steven D. (July 19, 2022)

“I was so very happy to find such a wonderful doctor and staff at the Lakeway Westlake Dermatology location! Dr. Richards is amazing, so knowledgeable, very informative and makes you feel cared about. Her assistant, Tori was equally as skilled a professional, but also has the kindest patient care skills. I drove 40 mins to Lakeway for this appt and will happily continue to drive that far for such excellent medical care. Thank you, Westlake Dermatology Lakeway!” — Joan P. (July 8, 2022)

“They were very efficient and friendly! This was my first dermatology appointment and I will definitely be coming back here.” — Jessica G. (July 7, 2022)

“Nice, clean facility with friendly, efficient staff. Was not kept waiting. Dr. Conroy was engaged and ready to answer all my questions.” — Rebecca W. (July 1, 2022)

“A friendly, interested & professional staff.” — Stephen O. (June 30, 2022)

“Everyone is very upbeat! I like that!” — Linda D. (June 28, 2022)

“Tory, Dr. Richards asst was great! She, as well as Dr. Richards, was very knowledgeable and helpful.” — Charles P. (June 23, 2022)

“Appt. was on time & all questions were answered & taken care of!” — Elsie Y. (June 21, 2022)

“I’ve been going here with my mom for years now, and I am so grateful that I can continue my care here! Such a nice facility and everyone is very kind and helpful.” — Eliana G. (June 15, 2022)

“The doctors and staff are always extremely nice and accommodating.” — Julie B. (June 7, 2022)

“Great staff, friendly and efficient.” — Christopher S. (June 2, 2022)

“Great staff and a very professional and effective visit. Not a moment wasted and a lot accomplished. Very pleased!” — Thomas L. (June 1, 2022)

“Everyone I interacted with was professional and first class!” — James V. (May 27, 2022)

“Great experience with Dr. Richards and the staff at Westlake Dermatology. Everyone is very friendly and professional and I appreciate their care.” — Lester G. (May 18, 2022)

“Everyone is very kind & attentive. Saw me with no appointment .” — Sandra C. (May 13, 2022)

“Excellent staff and Dr. Conroy is amazing!” — Rachael P. (May 13, 2022)

“Friendly staff, nice surroundings and Dr. Conroy is always friendly and very thorough.” — Irene P. (May 12, 2022)

“As always, my experience today at Westlake Dermatology in Lakeway exceeded my expectations. The entire staff is top notch; professional, friendly and so helpful. “ — Barbara G. (May 11, 2022)

“I loved the Botox and Loved Doctor Richards and the assistant! They were very professional and had great personalities. I left the office feeling Fabulous” — Florence T. (May 3, 2022)

“Staff is friendly, I am seen timely in regards to my scheduled appoint time, facility is clean and well decorated, Dr. Conroy is exceptional. OVERALL 10!” — Christopher S. (April 28, 2022)

“My appointment was easy to book on line, and the new patient paperwork was also easy to complete prior to my first visit. Dr. Conroy saw me promptly as scheduled, and addressed all concerns to my satisfaction.” — Suzanne F. (April 26, 2022)

“I like everybody on staff in Lakeway. Each person is so kind and welcoming.” — Patricia R. (April 26, 2022)

“Friendliness & Compassion front & back office!” — Carla P. (April 23, 2022)

“I love Dr. Conroy, and Madison her assistant was great. Front desk very nice and helpful.” — Abeer B. (April 22, 2022)

“Dr. Conroy is so thorough with the exam and takes the time to explain everything she finds. She protects your privacy while doing the exam” — Evelyn D. (April 21, 2022)

“Everyone was amazing!” — Kate A. (April 14, 2022)

“Excellent treatment from walking through the door until leaving.” — David C. (April 5, 2022)

“Everyone was very nice.” — Kate M. (April 4, 2022)

“Well run, friendly practice” — Tamela M. (March 29, 2022)

“Everyone was friendly and the office was very clean!” — Lisa H. (December 13, 2021)

“The staff were all warm and friendly.” — Cathryn H. (October 27, 2021)

“I had a quasi emergency and they were able to fit me in at last minute. Much appreciated.” — Donald K. (September 7, 2021)

“The staff was very competent, efficient and friendly.” — Mara W. (September 1, 2021)

“Very professional and friendly staff.” — Curtiss M. (August 24, 2021)

“Great staff and very friendly.” — Elizabeth R. (August 24, 2021)

“Great place! I would not go anywhere else!” — Sandy D. (July 26, 2021)

“Very pleasant demeanor displayed by all staff members!” — Charles E. (July 9, 2021)

“Ladies in the office are absolutely wonderful.” — Steve W. (July 6, 2021)

“My visit couldn’t have been more comfortable or informative. The staff was exceptional – caring and kind. What more can you ask for?” — Amber S. (March 5, 2021)

“Great experience! I really liked the new check-in process and virtual temperature scan.” — Hayden S. (January 29, 2021)

“Great office here in Lakeway.” — Forrest P. (January 22, 2021)

“Everybody was great! Very friendly and informative.” — Klaryssa P. (January 21, 2021)

“The office is fabulous!” — Monica V. (January 6, 2021)

“This office is run so smoothly it always amazes me that I am not waiting in the waiting room & then waiting on the Dr. & then waiting to checkout….management of this office is superior to any other that I have been to…Thank you Westlake Dermotology!” — Suzanne C. (January 6, 2021)

“I love coming here. Everyone is so nice!” — Dorothy E. (December 22, 2020)

“I always feel welcome at the office. Everyone is polite and professional. The office is clean and safety protections are followed.” — Robin P. (December 21, 2020)

“It is an incredible experience all the way around” — Maria M. (December 16, 2020)

“Every experience from Mia and the girls at the front desk to Dr. Conroy and our hydrafacials with Corina are nothing short of exceptional time and time again!” — Emmerson W. (December 10, 2020)

“Very satisfied with this office and staff!” — Leah P. (December 10, 2020)

“I would very much recommend Westlake Dermatology! Excellent service.” — Kaylan B. (November 26, 2020)

“My annual appointment for a checkup at Westlake Dermatology is always handled with courtesy and professionalism. The checkup is thorough and carefully done. I highly recommend this practice.” — David P. (November 16, 2020)

“Everyone was so friendly and helpful and the office was clean and sparkling.” — Laura B. (September 31, 2020)

“Your staff is amazing!” — Patrica G. (August 18, 2020)

“You guys are doing everything right!” — Robert C. (July 31, 2020)

“From scheduling my appointment, to getting in and checked it was a very smooth, timely and professional experience.” — Kathleen B. (July 31, 2020)

“Very friendly staff. Would recommend to others.” — Michael R. (July 15, 2020)

“Considering we are in the midst of this Covid crisis, I felt very comfortable. The entire staff was patient and cheerful.” — Sonia G. (July 3, 2020)

“All thèse people are really great.” — John C. (June 29, 2020)

“Very professional and friendly. Safe environment.” — Barbara N. (June 23, 2020)

“Very friendly staff, felt welcome!!” — Jolene L. (June 18, 2020)

“Everything just works the way it should in the office. It’s a well-oiled machine.” — Jeffrey L. (June 12, 2020)

“Exceptional every time!” — Dickie P. (June 5, 2020)

“Everyone was very friendly and happy to answer all my questions.” — Gayle V. (June 3, 2020)

“TI always appreciate the courtesy and caring attitude of the folks I interact with and also the precautions you and they are taking at this time.” — John G. (May 22, 2020)

“It’s a wonderful and friendly staff and the space is nice and open and very comfortable for waiting.” — Benita W. (May 12, 2020)

“The office is beautiful and the medical personnel is always so friendly and helpful!” — Maggie M. (April 29, 2020)

“Very satisfied. The front desk person even offered me some water.” — Sylvia S. (March 31, 2020)

“Visit was the second to the Lakeway location. Each has been very pleasant; and, most informative. The office is in a perfect location for Lakeway residents.” — Joseph F. (November 28, 2020)

“No suggestions, only praise. Everyone was wonderful! I’ll be back!” — Barbara G. (January 31, 2020)

“I can’t think of any constructive feedback. The staff is always warm, welcoming and friendly, and the level of care if wonderful. Every office I visit is clean, consistent and inviting. I have been a patient for over 10 years and recommend the practice to friends every chance I get!” — Emerson W. (January 31, 2020)

“Everyone was professional and so kind. You can’t find Great customer service anymore, keep up the great work! Thank you WD!” –Cyndie W. (December 18, 2019)

“Very satisfied with the welcoming staff.” — Peter W. (November 8, 2019)

“What a clean and welcoming facility! So glad I chose Westlake Dermatology.” –Mikayla B. (October 30, 2019)

“Very friendly, efficient group. Their professionalism shines!” –John S. (October 9, 2019)

“I loved the staff!” — Cynthia M. (August 18, 2019)

“Beautiful environment. Very comfortable. I really liked the bottle of water. Very gracious office.” — Laurie S. (August 28, 2019)

“Your office is wonderful!!! Best experience I’ve ever had!” — Ashlynn P. (August 2, 2019)

“Very thorough and professional. They take the time to discuss your concerns and needs without making you feel rushed or uncomfortable. While Westlake offers both cosmetic and medical services, I find that they keep these separate and never feel that I am being sold services that I have not requested.” — Roy D. (January 31, 2019)

“Last week was a rough one for me personally, more specifically regarding time management. The front desk rescheduled me not once but twice! I felt horrible and was prepping myself for a reprimanding, but instead received an accommodating email from Elsie trying to get me in later on Friday. That time worked great, received my services and the front desk (also super accommodating w/ my BD rewards/offers) had me out in no time! Thank you to all!! You all contributed to ending my rough week with a great start to my weekend.” — Jennifer D. (January 28, 2019)

“Love this place! The staff is very friendly and efficient. All my questions were answered and the wait was very short. The Dr. Was fantastic and made me feel at ease. Definitely recommend Westlake Dermatology.” — Elissa D. (January 23, 2019)

“It was all good. Very friendly and professional.” — Nita C. (January 3, 2019)

“Everyone was fantastic.” — Chase V. (November 24, 2018)

“Staff is well organized and very pleasant!” — Judy N. (November 13, 2018)

“Lakeway office is always very professional and helpful. Elsie is extremely polite and represents the office perfectly. Don’t lose her!” — Hope B. (April 3, 2018)

“Very enjoyable visit from the time I walked in the door until I walked out. I was offered cold water as soon as I checked in and felt very welcomed and comfortable.” — James M. (March 7, 2018)

“All of the staff are so kind and nice and helpful!” — Jackie B. (September 21, 2017)

“Great staff!” — Marilyn W. (August 25, 2017)

“Very pleased with my visit to Westlake Derm. in Lakeway! Everyone was pleasant and all my questions and concerns were addressed and answered.” — Mary M. (August 9, 2017)

“Everything was very professional, thorough, and incredibly fast.” — David P. (June 23, 2017)

“The entire medical and support staff are great!” — Juan G. (May 18, 2017)

“Keep up the good work.” — Leon H. (May 8, 2017)

“Very nice people to work with.” — Mike P. (April 19, 2017)

“Always a pleasure to have any services performed at this location. Staff is friendly, professional, and accommodating.” — Shelly M. (March 17, 2017)

“Amazing people in the Lakeway office! Love Emily and Dr. Conroy.” — Sharon B. (March 11, 2017)

“Very happy. They are nice and they help with all my questions.” — Maria C. (February 25, 2017)

“Everything was very professional.” — David D. (February 16, 2017)

“Great practice with great personnel!” — Bruce L. (December 7, 2016)

“Great location for me and my wife. Comfortable atmosphere, congenial staff, short wait and timely service. All points to a very satisfactory experience.” — John J. (September 1, 2016)

“I would say this practice is the only medical group who seems to actually care for the patients and not just running up insurance claims.” — Rhonda H. (August 24, 2016)

“I love Lakeway Dermatology along with the staff and Dr. Conroy. I live in Manchaca and would travel further to see my doctor. My visits are always so pleasant and I leave happy. Everyone is knowledgeable and have answered any questions I might have had. Dr. Conroy is the best Dr. I know in this field and I just love her! I pray she never leaves…..” — Julie D. (August 24, 2016)

“The office is conveniently located and lovely. Debra was great! I would highly recommend her! I had no wait time, and Debra immediately diagnosed my issue. ” — Teri B. (June 14, 2016)

“Love this place. Thank you for your amazing service.” — Stacy L. (September 23, 2015)

“All good, excellent service!” — Oscar C. (May 12, 2015)

“It was easy to get a convenient appointment time, even on the same day. I only waited in the lobby for less than 5 minutes before my appointment. The doctor was helpful and got me in and out quickly, but not rushed.” — Lisa M. (April 21, 2015)

“I was greeted very professionally, did not have to wait and the receptionist was very knowledgeable with the products and help me choose some for me specifically. Great Experience!” — Rosemary J. (January 13, 2015)

“What a wonderful clinic! I love the docs and staff!” — Brooke H. (November 21, 2014)

“Very friendly staff and prompt appointments. Enjoyable experience for sure.” — Kathy L. (October 31, 2014)

“I actually referred someone the same day of my appointment who needed a derm for her husband. Great office!” — Laura P. (October 22, 2014)

“Your front desk employees are so warm and friendly and efficient on top of that.” — Shari A. (October 14, 2014)

“Very friendly and professional staff.” — Jack C. (September 24, 2014)

“Appointment scheduling- excellent! Service- exceptional!” — Jennifer S. (September 24, 2014)

“Very friendly staff and Doctor. Prompt very little waiting.” — Wendy P. (September 2, 2014)

“Very efficient and friendly!” — Kathy B. (May 5, 2014)

“I love the location and the staff is outstanding.” — Kimberly F. (May 2, 2014)

“I have been going to Lakeway for several years. I look forward to each visit because of the staff. They make you feel special, never have to wait for my scheduled appointment. I always feel so good after leaving the office, if I am having a bad day, when I leave the office I am feeling so good! I would refer Lakeway to anybody. Love the people!” — Julie D. (March 12, 2014)

“I’m so happy with everyone at the Lakeway office!” — Sharron K. (January 29, 2014)

“It’s always perfect when I have an appointment. I always feel super welcome. You guys are great.” — Alysia W. (January 28, 2014)

“I would recommend Westlake Dermatology to everybody! Great experience every time!” — Stacey H. (January 22, 2014)

“Everyone was great! Keep on doing what you are doing.” — Paul Q. (October 31, 2013)

“Everyone was wonderful. Very professional and yet a very friendly atmosphere.” — Kathy B. (September 28, 2013)

“Westlake Dermatology offers a professional and welcoming environment that will keep me coming back.” — Troy W. (September 23, 2013)

“Everyone there at Westlake Dermatology (Lakeway) are outstanding.” — Ricki H. (August 7, 2013)

“No wait. Friendly staff. Well run operation!” — Ken F. (July 15, 2013)

“I needed to find a new dermatologist after moving from Boston. I’m always happy on my way in and on my way out. Elsie and Alice are wonderful. Always smiling.” — Sharron S. (June 27, 2013)

“Your staff are the perfect mix of friendly and professional. They demonstrate a desire to understand my specific needs/wants and try to match the best service/product to address them. Well done!” — Julie B. (June 24, 2013)

“Great people, will for sure come back and recommend!” — Dee D. (May 23, 2013)

“Location works wonderfully and feels well-staffed.” — Steve S. (March 19, 2013)

“Love WD! 🙂 “ — Casey J. (February 28, 2013)

“Very friendly staff! Would not change anything!” — Nancy H. (November 6, 2012)

“Keep up with the warm and friendly atmosphere, starting with the front desk. Absolutely OUTSTANDING!” — Liz C.

“The staff at Westlake Dermatology is very professional, experienced, and friendly…I couldn’t expect them to be any better at what the do.” — Jeffery L.

“Very warm personnel and professional. Always a pleasant experience.” — Mike J.

“From starting point to ending point…full circle, your team at the Lakeway satellite office was/is extremely professional and treated me with utmost dignity and respect. I felt well cared for. Alex at the front desk is beautiful inside and out. You’ve got the right and perfect person out front! Dr. Conroy is fun and really cares about me. I have told many family members and friends about this well kept satellite secret. There is never a wait! From a very satisfied patient.” — Alicia G.