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Downtown Austin

Address

327 East Cesar Chavez Street
Austin, Texas 78701
Map

phone: (512) 615-3280
fax: (512) 666-3763

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Driving Directions

We are located in downtown Austin at the corner of Trinity and Cesar Chavez Street, across from the Austin Convention Center.
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Parking

Parking is available in the adjacent parking garage which is accessible from the entrance to the Four Seasons Hotel at E. Cesar Chavez St. and San Jacinto Blvd.  After turning into the main entrance from E. Cesar Chavez, enter the garage to the left (for the Four Seasons Residences and retail parking), take a ticket from the machine, and then bring the ticket into our office for validation. We will validate for as much time is required for your appointment.  We are not able to validate parking for the Four Seasons Hotel garage.

Surgical Center

Our Downtown Austin location has been certified by the American Association for Accreditation of Ambulatory Surgery Facilities, Inc. after an extensive quality assurance and patient safety accreditation process to ensure 100% compliance of safety standards.

Physicians and Providers

Accepted Insurance Plans

Our Downtown location accepts many popular medical insurance plans including Medicare. Please check with your insurance company for your plan’s requirements and coverage. For a complete list of insurance plans accepted at this location click here.

Procedures Offered

Downtown Austin Patient Testimonials

  • “Easy parking, VERY quick appointment, friendly staff” — Rico L. (November 2, 2024)
  • “The staff is very friendly and the environment it’s a beautiful place.” — Lupe M. (November 1, 2024)
  • “Everyone was kind and the visit itself was quick and easy” — Carlos B. (October 29, 2024)
  • “I truly liked the way that this dermatologist has their business in direct order and beyond the degree of t training is fabulous” — Trina B. (October 24, 2024)
  • “Medical visit felt like a trip to a spa. Elegant space, gracious and cheery staff.” — Royce J. (October 22, 2024)
  • “The team was very friendly and the appointment was super speedy!” — Hailey W. (October 22, 2024)
  • “Prompt service and everyone is so friendly. More importantly, they take the time to answer questions” — Yvonne M. (October 21, 2024)
  • “Great team, beautiful office, rapid appointments! Highly recommend!” — James C. (October 17, 2024)
  • “The staff is very friendly and welcome you as soon as you enter the building . I live in Leander and came to the one in down town area .” — Amy M. (October 10, 2024)
  • “Everyone is awesome!!! 5 stars!!!” — Trudy A. (October 9, 2024)
  • “The people there were very friendly and professional really appreciate there input. Thank you!” — Genaro A. (October 8, 2024)
  • “I love the attention to building relationships with patients. I feel listened to, comfortable, and confident that I’m getting the best possible advice and treatments to address my concerns.” — Rachel S. (October 4, 2024)
  • “Always so helpful and kind – thanks y’all!” — Alex R. (September 11, 2024)
  • “Great service and very professional. Best dermatology office I’ve been to.” — Hugo F. (September 10, 2024)
  • “Everyone was super helpful, listened to my concerns and addressed all of my questions I would highly recommend!” — Christine F. (September 5, 2024)
  • “I’m so pleased with how well my treatment has worked for my acne and melasma. I can’t believe how quickly my dark spots have faded. They were DARK, which was my biggest concern. I started seeing a big improvement in weeks, but after 3 months, the dark spots and the acne are practically gone. I’m simply amazed! It’s a good feeling when other people notice how much better my skin is looking. I’m feeling so much better about myself! I should’ve come years ago. I was afraid it would be super expensive, but my treatment is quite affordable. I’m so grateful!” — Elizabeth L. (September 4, 2024)
  • “Easy check in and check out! On time appointment. Please doctor and team. Felt I was listened to and not rushed!” — Lee R. (September 3, 2024)
  • “The staff is always so nice and the office is gorgeous” — Gabrielle R. (September 3, 2024)
  • “The space is bright and inviting. The staff super friendly and professional.” — Andrea B. (August 29, 2024)
  • “Everything was just 10/10. Got me in asap, everyone from the desk staff to the doctor and his assistant were totally professional and kind. Thank you for getting me treated so quickly today, it is such a relief not to itch!” — Elizabeth B. (August 28, 2024)
  • “I love everyone for welcoming me.your office is beautiful, clean, and professional. Thank you so much!” — Tammy L. (August 23, 2024)
  • “Very fast and friendly! I was able to complete the whole visit on my lunch hour.” — Taylor O. (August 22, 2024)
  • “When I moved to Austin from ATL, I was scared to try someone new for my dysport! Nicole has been amazing since day one and I couldn’t trust her more! She makes the appointment so quick and comfortable and I have loved my results every single time! Highly recommend – will never go anywhere else in Austin.” — Christina F. (August 21, 2024)
  • “The Westlake Dermatology staff are awesome and they are very helpful.” — Isaac B. (August 15, 2024)
  • “Next day appt. Office running on time. Understandable doctor and an efficient assistant. Follow up appt made. Easy parking. The perfect experience. Thank you.” — Hugh T. (August 6, 2024)
  • “Everyone was extremely friendly. I highly recommend this clinic for all your medical and cosmetic needs.” — David L. (August 5, 2024)
  • “Great staff, very welcoming environment. Insightful, friendly, collaborative communication with physician and assistant.” — Mark E. (August 1, 2024)
  • “These guys operate the way everyone should. They don’t make you wait long, they’re friendly, they make sure all your questions are answered, and they know what they’re doing. A+” — Craig B. (July 23, 2024)
  • “The nurse and physician were very professional, listened to me and were very personable. All my questions were answered in depth!” — Becky S. (July 18, 2024)
  • “The service from your staff is always professional, and yet still comfortable. A lovely balance.” — Lindsey W. (July 17, 2024)
  • “On time, super friendly, answers all my questions, and is spot on with my treatments.” — Greg K. (July 17, 2024)
  • “I always feel very welcome at your office. I never have to wait very long. Your doctors and nurses listen to what I am hoping to accomplish with my visit and make great recommendations. I first met the doctors at Westlake when my teenage daughters were struggling with acne. They kept them both from developing any scars and now they have the most beautiful skin! I really trust and appreciate the doctors at Westlake.” — Sally N. (July 16, 2024)
  • “Super welcoming staff, first time visiting and everyone was professional, friendly plus we got our concerns addressed.” — Brandon G. (July 16, 2024)
  • “Clean facility, friendly and professional care. Thank you!” — Daniel H. (July 16, 2024)
  • “Professionalism of staff and efficient service” — Eric N. (July 15, 2024)
  • “Great efficient service, very short wait. Great pre-appt comms” — Jeffrey A. (July 12, 2024)
  • “Loved the facility, got me in quickly. Fabulous.” — Elizabeth G. (July 11, 2024)
  • “The whole staff was top grade hats off to the doctor wasn’t pain free but the doctor was very concerned about my well being” — Harvey C. (July 10, 2024)
  • “Everyone in the office was very friendly and helpful” — Blakely L. (July 9, 2024)
  • “Friendly staff. Not a long wait. Liked the Dr. and I felt like my medical history and concerns were well addressed.” — Rebekah B. (July 3, 2024)
  • “Friendly staff – great dermatologist – no wait time – paid parking” — Josephine B. (June 28, 2024)
  • “The staff was so kind and helpful!” — Emily P. (June 25, 2024)
  • “I highly recommend them they treated me amazing I went in feeling down and worried about a dog bite on my face and they just turned my frown upside down they did everything they could to make sure my face was left as best as they could. Thank you to the girl doctor and the nurse :)” — Kassandra G. (June 20, 2024)
  • “Very friendly, professional and informative; took the time to explain everything in detail” — Raymond T. (June 20, 2024)
  • “Easy to schedule. Quality care. Comfortable and relaxing office.” — Mark H. (June 19, 2024)
  • “The doctor and staff were very professional and knowledgeable and handled my issue with care” — Vardon W. (June 18, 2024)
  • “Friendly staff, on-time service, easy access, lovely facilities” — Dana S. (June 17, 2024)
  • “Everyone was so friendly and so helpful. Was my first time there and I absolutely loved it.” — Maritza A. (June 12, 2024)
  • “Friendly, knowledgeable and efficient team! I felt my concerns were heard, understood and answered with ease.” — Poppy B. (June 11, 2024)
  • “Thank u for being quick to take care of my wort that I just sprung up on y’all.” — Annabelle V. (June 10, 2024)
  • “Everyone was very kind and helpful. I came in with a broken leg/ankle/foot injury and they got me a wheelchair right away. The entire staff was very professional and courteous.” — Suzanne B. (June 5, 2024)
  • “Great staff, clean facility. First class all around” — Derek T. (May 31, 2024)
  • “Loved everything about my visit! The provider who saw me was absolutely fantastic!” — Elisa S. (May 29, 2024)
  • “Precise analysis and treatment with great sensitivity to experience of possible diagnosis” — Sarah J. (May 22, 2024)
  • “Always a great time. Very classy!” — Neil C. (May 17, 2024)
  • “Great customer service from the time I walked in till I walked out.” — Debbie M. (May 15, 2024)
  • “Love the expansion and remodel. Need to call my designer” — Dominic P. (May 13, 2024)
  • “Excellent professional and very informative staff. Easy to communicate with.” — Victoria L. (April 25, 2024)
  • “Everyone from the reception to the doctor was very kind, helpful and professional. Great experience!” — Erinn S. (April 24, 2024)
  • “Everyone in the office is friendly and helpful. Love going there.” — Jackie K. (March 27, 2024)
  • “Wonderful customer service. No wait and great staff.” — Laura B. (March 19, 2024)
  • “Everyone is very friendly, nice, and cheerful which is much appreciated. The facility is beautiful (love the new space, congratulations on expanding!). Dr. Speck listens and answers questions thoroughly, and is attentive and caring. I really appreciate being a patient here.” — Jill S. (February 22, 2024)
  • “Super friendly and professional service! It always feels very welcoming to visit.” — Filip G. (February 21, 2024)
  • “Great service from the time you check in until you leave.” — James W. (February 1, 2024)
  • “Beautiful office, kind and personable staff!” — Lauren B. (January 31, 2024)
  • “I’ve tried Botox services elsewhere in the past but since coming to Westlake Derm for the past several years I’ve never gone anywhere else, as the results are always exactly what I’d hope for.” — Lacey U. (January 30, 2024)
  • “I loved the quick service and attention to my needs.” — Ronald B. (January 23, 2024)
  • “Friendly office staff and nurse, nice doctor, appointment on time, parking adjacent.” — Lydie J. (January 23, 2024)
  • “Very friendly. Made me feel very comfortable. Answered all my questions and me feel very confident about it all.” — Maria G. (January 21, 2024)
  • “Mercedes and Laura were so kind and patient, my first time having Botox done and couldn’t have felt calmer. Professional while being so friendly.” — Rainey Z. (January 17, 2024)
  • “Love everyone, they’re, professional, friendly and extremely prompt. It’s a breath of fresh air. I wish more offices and businesses would follow your example.” — Catherine H. (January 16, 2024)
  • “I liked how friendly and knowledgeable the staff were.” — Dan M. (January 4, 2024)
  • “Schedule was running on time, everyone was very efficient but still very warm and friendly. In and out quickly, yet I did not feel rushed and it seemed to be a thorough exam. Loved the new doc!” — Tracey G. (January 3, 2024)
  • “Speed! Best experience I’ve ever had with a medical professional.” — Christian M. (January 3, 2024)
  • “Everyone was extremely friendly. The doctor was extremely knowledgeable and explained things as she went along. Everyone took the time to understand and listen. I’ll definitely return, great experience all around.” — Laura A. (December 21, 2023)
  • “Polite and professional staff. An empathetic physician with practical solutions to aging skin.” — Kelly S. (December 19, 2023)
  • “Great, efficient and friendly service!!” — Tom B. (December 12, 2023)
  • “Always the most kind and helpful people!” — Seth E. (December 7, 2023)
  • “The doctors at Westlake Dermatology are always very prompt with appointments, and extremely knowledgeable.” — James J. (November 27, 2023)
  • “Avery was very knowledgeable about the processes and options while patiently answering my many questions.” — Lisa A. (November 17, 2023)
  • “Everyone was super friendly and kind!!” — Lillian C. (October 30, 2023)
  • “Love everything about Westlake Dermatology, especially the doctors!” — Cheryl R. (September 22, 2023)
  • “Easy to schedule, kind staff, affordable” — Christen Y. (September 5, 2023)
  • “Westlake Dermatology continues to excel. I will never go anywhere else.” — Robert N. (August 29, 2023)
  • “I really enjoy coming to you folks. You are always on time. Your office is always clean. Your staff is hyper professional the care staff is always very attentive. They keep great notes so we can actually track things over the years which is a big deal. Your work with the pharmacies which is also great and I’ve never had a slip up. you guys do great work across the board. I highly recommend you to anyone asks.” — William D. (August 29, 2023)
  • “Every single person I talk to in this office is so friendly.” — Rachel S. (August 16, 2023)
  • “There was a comfortable friendliness, displayed by both staff members.” — William F. (August 14, 2023)
  • “The staff is very warm and welcoming, always smiling and they make you feel at ease. The buildings are always perfectly clean as well.” — Shelby A. (August 11, 2023)
  • “It was a great experience all around from the time you step into the office. I was greeted immediately with a warm welcome, and my wait time was less than 5 minutes. The staff was very friendly and made sure that I had a great service.” — Alexandria A. (August 9, 2023)
  • “It is a clinic with friendly and efficient staff as well as being very clean.” — Ana H. (August 7, 2023)
  • “Everyone is so friendly and attentive. Great experience!” — Terri R. (August 3, 2023)
  • “Staff is super helpful and friendly. The office space is very nice and easy parking accommodations close by.” — Amanda G. (July 17, 2023)
  • “Always very pleasant and efficient. Thank you!” — Ellen N. (June 6, 2023)
  • “They are happy people who, of course, are great at their professions. I love this place.” — Chris M. (June 5, 2023)
  • “Team gave me all the time I needed. I didn’t feel rushed and felt very informed. Excited to come back!” — Heather S. (May 26, 2023)
  • “My appointment was awesome. The staff was very helpful, professional, and polite.” — Vivina G. (May 23, 2023)
  • “I was able to get an appointment less than 24 hours from my call, my doctor (Speck) who I’ve been seeing for years is fantastic, and I was surprised with a 20% off discount for rewards month on top of my Galderma rewards. Could not be happier with my experience!” — Margaret K. (May 17, 2023)
  • “Love coming here! Super friendly staff, very knowledgeable nurses who answer all of your questions. Always a great experience.” — Halie M. (April 19, 2023)
  • “Liked – and enjoyed the excellent, highly professional services rendered at West Lake Dermatology!” — Carlos C. (April 16, 2023)
  • “Staff was so reassuring and made sure all my questions and concerns were answered.” — Hester H. (March 21, 2023)
  • “Very quick, in and out which was nice. Loved that the doctor came in and asked me what I wanted vs what I’ve received from other doctors in other locations while also giving me an option to try something else based on my response.” — Maher M. (March 15, 2023)
  • “Everyone was very professional easygoing. Dr. Speck pays close attention to detail and listens carefully to what I want or need. I would recommend her highly.” — Caton C. (March 14, 2023)
  • “The staff was friendly and efficient. Dr Speck was thorough and did a good job explaining her process and left time for questions.” — Nations N. (March 8, 2023)
  • “I appreciate the doctors approach to issues that arise and the information she provides so I feel fully informed.” — Huddleston H. (March 6, 2023)
  • “I absolutely love the doctors and office staff!!!” — Austin A. (March 1, 2023)
  • “Staff all around is professional, friendly and provides the upmost excellent services.” — Kujawa K. (February 28, 2023)
  • “Everyone’s so welcoming and knowledgeable. I’m in and out with either a resolution to my problem or a plan in place.” — Newton N. (February 27, 2023)
  • “Love everyone and everything about Westlake Derma!!!” — Lacy G. (February 9, 2023)
  • “Loved the ambiance, staff, quick and easy in and out, easy validated parking, loved it all!” — Matthew H. (January 18, 2023)
  • “Liked All . Very cheerful and helpful. Loved all Doctors , PA, nurses, staff. Wouldn’t change a thing. Very efficient and no waiting. Excellent medical care., well trained and knowledgeable., personable. Best I’ve seen in my 85 years over 4 states and having numerous cases skin cancers.” — Judith W. (December 29, 2022)
  • “Everyone was so welcoming, kind, and informative! 10/10 recommend!” — Andrea B. (December 16, 2022)
  • “Very kind people and made me feel very safe and comfy going through my first Botox experience!” — Temple D. (December 12, 2022)
  • “Everyone from the front desk staff to the MAs, to the providers at WD DA are TOP notch. I trust no one with my face but the staff at WD . Love you guys !!!” — Laurie S. (December 9, 2022)
  • “The Westlake team was phenomenal! They listened to my concerns and went above and beyond to take care of me.” — Nicole P. (December 6, 2022)
  • “Pre surgery more information on recovery and what is to be expected with recovery and care. Timelines and realistic expectations of full recovery scars and all.” — Alexis D. (November 17, 2022)
  • “Office runs efficiently and easy to reach a real person when calling in. Very professional. Medical care and aesthetics top of the top.” — Ali G. (November 16, 2022)
  • “I was very comfortable during my whole visit.. I am completely comfortable with my coming procedure.” — Leona C. (October 18, 2022)
  • “Everyone that works here is so kind. They are incredibly helpful, personable, and walk you through the options to find what works for you. Always have a good experience here” — Madeleine F. (October 13, 2022)
  • “I believe I am receiving more comprehensive care than from other providers.” — Lynn M. (October 12, 2022)
  • “The amazing people in the downtown location are clearly the heart of this office. As a transitioning transgender woman, I have been shown such kindness, respect & grace by everyone here. Especially by Nicole, she genuinely cares about her patients and invests so much of herself into every appointment. Her empathy removes all potential concern or discomforts and transforms our treatment times into pure joy. Isabelle & Tameia up front are a positive blessing, too! Grateful for you all and your excellent work, true lights shining in our world.” — Kara L. (September 30, 2022)
  • “Amazing job. Couldn’t be more happy with the turnout.” — Jordyn W. (September 22, 2022)
  • “I am consistently impressed with the knowledge, professionalism, and skin care recommendations at Westlake. In addition to cosmetic procedures, I go to Westlake for general dermatology. I would not go anywhere else in Austin! I especially like the convenience of their downtown location.” — Heidi F. (September 16, 2022)
  • “Everyone was very friendly and knowledgeable!” — Candace R. (September 15, 2022)
  • “Amazing service, always!” — Meredith M. (September 12, 2022)
  • “I had a consult with Taylor for a breast reduction surgery and she was absolutely wonderful!! Answered all my questions and was so knowledgeable and sweet.” — Lisa O. (September 2, 2022)
  • “Loved all of the staff we encountered! So caring with wonderful attention to patient care!” — Rebecca C. (September 1, 2022)
  • “I like the friendly and thorough examination. I also appreciate the punctuality/minimal waiting time for the doctor – very commendable!” — Richard W. (August 29, 2022)
  • “Customer care from the front desk to nurses is excellent. Efficiency of the team, coordination from medical care to scheduling. Always adapting to the customer need and concerns . Answering every question with professional kindness and efficiency. Excellent communication. Great team balance!” — Isabelle D. (August 11, 2022)
  • “Hands down, Downtown Austin is the best Westlake Dermatology office in the practice!” — Hallie C. (August 5, 2022)
  • “Friendly and knowledgeable staff. I liked the fact that all aspects of the procedure was explained clearly. I liked the entire experience.” — Cheryl H. (July 20, 2022)
  • “So welcoming. Very flexible with my needs. I would definitely come back and refer to all my friends.” — Ann E. (July 13, 2022)
  • “Everyone assisting the doctor were very nice and professional. They put on the music I liked. They even took my teasing of their singing for what it was, a tease. Even the doctor had a very good sense if humor. Great experience” — Gricelda D. (July 12, 2022)
  • “They are always on time with appointments. They have the products I want in stock. Super knowledgeable and great bed side manner.” — Greg K. (July 11, 2022)
  • “Great, responsive service when you walk in the door. Everything runs smoothly. Great doctor and staff. They make you feel good and cared for.” — David H. (July 6, 2022)
  • “Everyone is super friendly! Appointment was fast and easy.” — Jerrod D. (June 2, 2022)
  • “Great provider, very educating, attentive and caring. Made me feel heard!” — Ashlee F. (May 27, 2022)
  • “Sara and Nicole are the sweetest! They’re always available for questions, and have a great consultative approach.” — Madison B. (May 25, 2022)
  • “My doctor and his nurse are amazing! They are so receptive, understanding and truly care about how you feel.” — Shelly W. (May 24, 2022)
  • “Love the friendly staff. I have been coming here for six years and have always enjoyed the staff and plastic surgeon. I’ve never been disappointment with the service that I receive it’s excellent!! I don’t live in Austin but I drive all the way to this location for the amazing service. I Highly recommend this office!!!!!” — Anna H. (May 12, 2022)
  • “Great staff, great Doc! I always feel welcome and taken care of here.” — Merriman S. (May 10, 2022)
  • “The care and understanding from the doctors and nurses alike is outstanding.” — Theresa D. (May 6, 2022)
  • “Everyone was great. Dr Speck is stellar, nurses are caring and desk staff helpful.” — Lucinda F. (April 27, 2022)
  • “Very friendly and professional staff.” — Max S. (March 22, 2022)
  • “Professional, courteous, knowledgeable and very friendly staff” — Sarah G. (February 15, 2022)
  • “WD staff is always friendly and helpful!” — Gwendolyn B. (December 17, 2021)
  • “Friendly and Professional front desk and medical staff!” — Jessica E. (September 8, 2021)
  • “The staff are extremely friendly and even helped with some relief for mosquito bites.” — Ryan B. (August 24, 2021)
  • “Staff is always kind and professional.” — Lisa F. (August 15, 2021)
  • “Excellent visit, every person I interacted with was friendly and professional.” — Allison F. (August 9, 2021)
  • “Very hospitable and friendly staff!” — Derek H. (August 4, 2021)
  • “I have had nothing but positive experiences. Everyone, and I mean everyone, is so kind and helpful. I am so satisfied with all means of communication I’ve had whether in person or on the phones.” — Amber J. (April 15, 2021)
  • “Wonderful atmosphere and people.” — Ewelina S. (April 8, 2021)
  • “Everything went smoothly, didn’t have to wait very long either. I love that Westlake has a temp scanner you stand in front of, and all of the safety measures taken during COVID. Everyone’s very friendly. Great place!” — Brittany B. (March 5, 2021)
  • “The entire crew is consistently amazing. Thank you for all you do!” — Joanne C. (February 25, 2021)
  • “I love how fast you are in and out. I also really love the fact that the time the appointment is scheduled that is respected and we don’t have to wait a long time in the lobby.” — Gabriela I. (February 10, 2021)
  • “The girl at the front desk was SO sweet and helpful.” — Emily W. (February 8, 2021)
  • “It was a very nice office. I’m new to Austin and was really impressed.” — Stacey A. (February 3, 2021)
  • “Westlake never disappoints. Always a wonderful experience.” — Heather N. (January 25, 2021)
  • “Super inviting! Every single staff member was extremely informative and made the process smooth. Great team!” — Lia H. (December 3, 2020)
  • “Extremely kind and welcoming staff. All very good listeners.” — Ashlyn E. (November 17, 2020)
  • “Always a great experience when I come in.” — Kathie J. (November 11, 2020)
  • “Great service. I appreciate the temperature check at the front. Everything felt safe and clean. Very thorough examination. Overall I feel like it’s a great blend of technology and customer service. Thank you!” — Erik H. (October 27, 2020)
  • “The COVID protocols in place were excellent and I felt incredibly comfortable, especially at 6 months pregnant! The staff was incredibly accommodating to my needs and getting me into my exam room quickly! ” — Meghan E. (October 27, 2020)
  • “A visit to Westlake Dermatology, whether for a medical check up, or a cosmetic treatment is always pampering. While their office is quite luxurious, the staff is friendly and relaxed, and you feel like you’re being taken care of by good friends.” — Sandra B. (September 18, 2020)
  • “As always all of you give great service and I truly appreciate what you do. Keep up the great work.” — Michael F. (September 15, 2020)
  • “Nice people and very professional!” — David H. (September 11, 2020)
  • “Lovely experience!” — Justin T. (August 21, 2020)
  • “I appreciate the extra precaution the clinic has done during this pandemic time. The clinic is clean and all the staff were wearing masks and professionally distancing themselves but still attentive to the patient needs. They were on time and thorough. I’ve been a patient for a decade now and have always appreciate the service of this clinic especially Dr. Laura Speck.” — Ronalynn P. (August 12, 2020)
  • “Everyone is always right on point whenever I am interacting with Westlake Derm, either on the phone or in person. Your intake people are welcoming, your medical staff is top notch, and your checkout personnel make the process painless. You run an exemplary customer service business. Congrats and thank you.” — Terrence S. (July 9, 2020)
  • “New to the area, I was searching for a dermatologist. So happy I chose Westlake Dermatology Dripping Springs location. In addition to the gorgeous mid-century decor, the people were cheerful, efficient, and knowledgeable. Give them a call!” — Michelle B. (May 21, 2020)
  • “Very enjoyable! Always a great experience” — Henrietta S. (June 4, 2020)
  • “Love the staff and experience at Westlake Dermatology!” — Jessica W. (May 21, 2020)
  • “The entire experience was easy, professional and pleasant. Even with covid precautions it was a smooth experience.” — Karl L. (May 14, 2020)
  • “I have enjoyed the downtown office every time I go there. The staff is awesome and so professional!!” — Elizabeth B. (May 1, 2020)
  • “Great experience in this very friendly and professional office.” — Mark S. (May 1, 2020)
  • “Excellent all around.” — Judith W. (March 21, 2020)
  • “You had me at free topo. Never change.” — Cody C. (March 6, 2020)
  • “I love coming here. It is always so calming. I went to a med spa for about a year and I was getting bad vibes. I love the professionalism and calm environment.” — Chloe F. (February 21, 2020)
  • “You do everything right everytime I come in! Everyone is so caring and friendly! No complaints!” — Felicia W. (February 21, 2020)
  • “Such a nice office and everyone is so sweet! Basically no waiting time and always a good and fast visit!” — Jasyln H. (January 31, 2020)
  • “Everyone is fantastic and personable.” — Joseph M. (January 31, 2020)
  • “Everyone was so helpful, kind, and accommodating!” — Lauren B. (December 23, 2019)
  • “Everything went very smoothly. I didn’t have to wait more than a couple minutes to be called back, everyone was friendly and professional, and the office was very comfortable.” — Shelby Z. (December 20, 2019)
  • “I love this place. Super easy to book and get in for appointment. All of the staff and medical professionals i have worked with are excellent!” — Margaret L. (October 12, 2019)
  • “I recommend Westlake all the time. The attitudes of the every person you meet there, is friendly and professional. Thoughtful and caring. I have been to many dermatologist in Austin, but I come back here.” — Donna B. (October 23, 2019)
  • “Every visit to Westlake is enjoyable!” — Sarah L. (October 12, 2019)
  • “Very impressed with the professionalism and friendliness of everyone I dealt with from the time I called to make an appointment to the time I checked out at the end of my appointment. Very beautiful, comfortable office setting with positive vibes.” — Brenda R. (September 28, 2019)
  • “My visit was only a consultation but everyone greeted me with a warm smile. Bileili was kind and professional. She clearly explained the procedure I was inquiring about and offered to answer any questions I had on a couple of occasions. She was very helpful and I felt like I left with all the information I needed to make a decision on treatment.” — Allyson D. (August 23, 2019)
  • “Staff is very good in reminding you about validating you parking ticket. I loved that!!” — Sophia K. (July 26, 2019)
  • “Everyone was amazing!! So glad we are here.” — Anna M. (July 17, 2019)
  • “This entire organization is very professionally operated. I would never choose any other.” — George L. (July 9, 2019)
  • “The nurses are wonderful, providers wonderful and the staff is great. The appointments are kept on time and questions answered. I don’t know of any way it could be better.” — Robert I. (July 3, 2019)
  • “They made me, and even my two small children, super comfortable.” — Jennifer B. (July 1, 2019)
  • “Avery is always incredibly professional when walking me through appointment times, setting expectations on how long I’ll be in the office and what options are best for me.” — Tracy S. (May 20, 2019)
  • “I can’t think of anything that would make this visit more enjoyable! Really like this office.” — Jessica L. (May 10, 2019)
  • “Even though it’s a pristine environment we got the down to earth feel from the staff. Thank you for your kindness.” — Sofia M. (May 3, 2019)
  • “Honestly, Westlake Dermatology was the best medical visit I’ve ever experienced, especially when it comes to traditional facets of customer service.” — Lauren W. (May 2, 2019)
  • “Very professional! Good people!!” — Wilbur S. (April 17, 2019)
  • “I love the personal service and expertise by all.” — David B. (January 28, 2019)
  • “Always a delightful experience at Westlake Dermatology! Thanks!” — Diane H. (January 25, 2019)
  • “You guys are total pros.” — Frances M. (January 16, 2019)
  • “Beautiful atmosphere and competent, friendly doctors” — Kristin K. (January 16, 2019)
  • “Complete staff very courteous n professional..thanks to all.” — Rudy R. (January 9, 2019)
  • “Westlake Dermatology is the model all others should follow.” — Robert N. (January 8, 2019)
  • “Always met with courtesy and professional care. Especially appreciate the courtesy parking.” — Mary O. (December 20, 2018)
  • “Your whole staff is always fantastic” — James H. (December 12, 2018)
  • “WD does everything great from my perspective!” — Robert I. (November 28, 2018)
  • “I liked everything about the visit!” — William G. (July 27, 2018)
  • “I had a fantastic experience at Westlake with everyone I interacted with.” — Seth L. (April 16, 2018)
  • “Everyone is always very nice!” — Heather R. (March 1, 2018)
  • “Everything was professional and first class.” — Ernest A. (February 20, 2018)
  • “Everyone is always very accommodating. Thank you.” — Monica W. (February 16, 2018)
  • “Everyone in the office is great” — Jenny Y. (January 23, 2018)
  • “Found all the information I needed on the website. Getting the forms done ahead of time was simple and pleasant. Parking was easy and the staff were nice.” — Tim T. (November 30, 2017)
  • “All great!” — David H. (November 10, 2017)
  • “It was great! I felt better the next day!” — Carter P. (November 7, 2017)
  • “The system currently in effect is great and no changes are needed. This applies to the initial person who checked me in, to my doctor’s assistant , the excellent doctor who treated me and finally the person who checked me out.” — Joe C. (October 19, 2017)
  • “The Westlake Dermatology staff and doctors are always attentive to my needs. They listen, offer advice and get familiar with me as a person, not just a patient. They uphold the highest of care, service and professionalism. I highly recommend WD!” — Lavern P. (September 26, 2017)
  • “I love this place! Everyone is so nice and professional! Always a pleasant experience.” — Linda C. (September 23, 2017)
  • “Everybody was wonderful!” — Carolina B. (September 21, 2017)
  • “Everyone is so efficient, warm and happy! It’s great coming here.” — Roxanne B. (September 18, 2017)
  • “Very pleasant, professional staff and physicians. Can’t imagine a much better experience than it is already.” — Joe S. (August 22, 2017)
  • “Wonderful staff and great service!” — Alan S. (August 18, 2017)
  • “There is no need for improvement anywhere in my opinion, it was a great experience all around.” — Kathie Y. (August 11, 2017)
  • “Very good service and loved the atmosphere!” — Kiana D. (August 9, 2017)
  • “It was lovely! the free tiny Topo was a nice touch. The wait time was less than 5 minutes which was great.” — Sarah C. (July 13, 2017)
  • “Wonderful care and customer service.” — Jean D. (July 3, 2017)
  • “Very friendly staff and a pleasant experience. I would highly recommend this location to anyone thinking of having a procedure done.” — Sean H. (June 15, 2017)
  • “There is nothing I would change. I have always been very satisfied at the Four Seasons location!” — Elizabeth B. (April 25, 2017)
  • “All highly professional.” — Ernest A. (April 21, 2017)
  • “I always have a stellar experience at Westlake. From the moment I walk in, thru the appointment and even after, everyone is attentive and pleasant. It makes for an enjoyable experience.” — Heather N. (April 12, 2017)
  • “I don’t know how the staff can be any kinder, more helpful, more pleasant than they already are!” — Judith C. (March 28, 2017)
  • “Can’t imagine a more satisfactory experience.” — Joe S. (March 23, 2017)
  • “Everyone in the office goes above and beyond to make patients feel comfortable and at ease. The doctors and staff are wonderful and I wouldn’t go anywhere else for anything skin related! Cheers!” — Joseph C. (March 8, 2017)
  • “I have already recommended your office. 🙂 Great service…keep it up! Thanks.” — Irene L. (February 17, 2017)
  • “My visits have all been great! Everyone is so incredibly polite and friendly and I’m always greeted when I enter the office.” — Victoria F. (February 14, 2017)
  • “Fantastic team! Everyone was wonderful from start to finish, thank you for such an amazing experience!” — Brooke W. (January 28, 2017)
  • “My Experience at the Four Seasons location is always very pleasant.” — Debbie H. (January 18, 2017)
  • “Great experience – nothing I can think of would make it better. Good work, all the staff!” — Marcia M. (January 18, 2017)
  • “Terrific people. I’ll recommend you to anyone.” — Kimberly L. (January 11, 2017)
  • “The visit was quick and efficient, perfect for someone with a busy schedule. The staff was friendly and welcoming. I would certainly recommend Westlake Dermatology.” — Dave S. (January 10, 2017)
  • “I submitted an online request for appointment and expected a call in the next couple days, less than 5 minutes later my phone rang. Every person I interacted with was helpful, kind, and willing to answer any questions I had without an air of labor.” — Laura G. (January 6, 2017)
  • “I absolutely love coming to Westlake Dermatology and have referred your office to colleagues and friends! I always have a wonderful experience at every visit and look forward to my next. Thanks for keeping me healthy!” — Sarah D. (January 5, 2017)
  • “The service was all-around top-notch & I would love to visit again.”  — Reagan S. (December 1, 2016)
  • “This is the best doctor’s office I have been to and I have been to quite a few. Kind, caring and efficient staff that are extremely relatable.  I have referred two patients already and will continue to do so.”  — KB S. (October 19, 2016)
  • “My experience with Westlake Dermatology Four Seasons couldn’t have been better. From the moment I called to schedule to the minute we left the office it was flawless.”  — Natalie B. (October 5, 2016)
  • “My visit was great from the time I walked through the door to the time I left. The woman at the front desk was incredibly personable and immediately greeted me with a smile and very pleasant demeanor. Meesha (cosmetic consultant) was outstanding! She is incredibly knowledgeable and took the time to make sure I was confident in my decision to move forward. She was very nice and helped to accommodate my busy schedule with a very slim amount of openings in a limited time frame. I really couldn’t have been happier with the visit I had.”  — Victoria F. (October 5, 2016)
  • “This is a very professional work place to come to.  I enjoy coming to this office.”  — Janet J. (September 25, 2016)
  • “The facility is lovely and all the staff is amazing!” — Julie B. (August 31, 2016)
  • “Everything from the moment I entered the facility until the moment I left was great. Everyone was nice and very professional. Meesha was great. She was easy to talk to and the visit didn’t seem stressful at all. I will definitely return.” — Ashley M. (August 24, 2016)
  • “It is such a positive experience when I go to that clinic. I feel at home. After I checked in the secretary asked if I would like something to drink. Well she didn’t have Southern Comfort Old Fashion, but she kindly gave me a bottle of water. This is the best doctor’s office I go to, and I go to quite a few. Thanks for your outstanding service.”  — Jay H. (August 16, 2016)
  • “You do such a great job from scheduling to pay-out and all points in between!  I recommend this location to everyone.”  — Berkeley C. (August 2, 2016)
  • “I’m always very pleased with my visits. The parking validation makes it convenient, the waiting area and exam rooms are nice, and the complimentary beverage helps me relax before heading in to my appointment.” — Kaitlin L. (July 14, 2016)
  • “I had a very welcoming group of people there who were kind and interested in what i was talking about. I enjoyed being there and am looking forward to going back for any and every treatment” — Haylee C. (July 10, 2016)
  • “Everyone at the office is very nice and helpful. You all get me in and out right on time. This was the first time at the four seasons office, very easy to get to.” — Kathy A. (June 10, 2016)
  • “My visit was excellent! Every one was very nice, I did not have a long wait and I felt like I was listened to by the doctor! (that never happens)” — Amanda B. (June 6, 2016)
  • “Beautiful office, appreciated the validated parking, professional and friendly staff, was a wonderful experience.”  — Chelsea S. (February 11, 2016)
  • “I loved the opportunity to visit your location on a Saturday afternoon. Very accommodating!!”  — Ceci B. (February 3, 2016)
  • “Excellent service from start to finish. I appreciated the fact that I wasn’t kept waiting past my appointment time. I would highly recommend this practice to anyone.”  — Kim D. (January 20, 2016)
  • “Excellent place! You walk out feeling amazing about yourself as a woman. Very clean environment. Best after care and so kind!”  — Alexandria R. (September 27, 2015)
  • “Everything is a pleasant experience from the friendly faces that greet, the gracious parking gratis, the water offering, the sleek pen to sign with.”  — Suzanne M. (September 16, 2015)
  • “I have never had a bad experience! Everyone at Four Seasons WLD is fabulous – from the appointment process, to the check in, to the treatments and even checking out. Thank you for always making me feel comfortable and….very importantly, never overselling or recommending something I don’t really need :)”  — Kathie H. (August 5, 2015)
  • “Everything was fantastic! Beautiful location. Great people.”  — Kindell C. (July 14, 2015)
  • “All of your staff members were friendly, courteous, and knowledgeable.”  — Shelly H. (July 9, 2015)
  • “I had a wonderful visit! I went in on my lunch break and they kindly let me eat in their waiting room. They offer everyone still or sparkling water and it came in handy for my lunch break since I had forgotten to bring water with me. By the time they called me I had successfully eaten my lunch. I had a very pleasant visit with Dr. Speck, who was kind enough to prescribe me a cream that I have been wanting for my eczema, and I was back at work by the time my hour lunch break was over. I highly recommend this location for anyone who works downtown.”  — Sasha E. (May 27, 2015)
  • “Fabulous in every way. Thank you so much.”  — Kim S. (May 13, 2015)
  • “This is probably the best run doctors office I’ve been to. Everyone is kind and helpful. They greet you with a Topo Chico and make the whole experience great. I’ve never had a long wait for my appointment and they’re more than happy to help you in any way. Great about recommending and giving samples of products that will help you. Highly recommend Westlake Dermatology!”  — Krista C. (April 29, 2015)
  • “It’s in a great location, has validated, covered parking, is comfortable, beautifully decorated, and the wait is never long, if at all.  All of the providers I have seen are honest, helpful and extremely knowledgeable.  Planning my next phase in ‘growing old’ gracefully is easy and stress free with WLD. Thank you!” — Caryl B. (March 24, 2015)
  • “Super clean, Everyone was very nice and personable… new favorite office!”  — Jordan A. (March 11, 2015)
  • “Wonderful staff and beautiful facility. We have already referred several friends here.”  — Kelly L. (February 28, 2015)
  • “I’m not the dermatology office ‘type’ but was made comfortable by staff and appreciated the beautiful surroundings for my first mole check in years.  Overall a very good experience and thanks to staff downtown!”  — Alan H. (January 9, 2015)
  • “I was a little nervous at first because it is a fairly fancy doctors office and I was worried I wouldn’t be taken serious (I am just a normal middle class woman). But everyone I  encountered was very nice and respectful and I was pleasantly surprised as the level of comfort and genuine customer service which I received. Especially over a sensitive situation, which I appreciate.”  — Grace N. (December 6, 2014)
  • “Everyone was super friendly and efficient!”  — Soila H. (October 29, 2014)
  • “You are a wonderful practice. Love my doctor, staff, and nurses at the Four Seasons.”  — Stephanie L. (October 20, 2014)
  • “The staff is very friendly and informative which makes for a comfortable environment to receive care.”  — Margo G. (October 13, 2014)
  • “Everyone was wonderful!”  — Nancy H. (September 29, 2014)
  • “Amazing place!”  — Patti M. (August 19, 2014)
  • “My experience was very positive and enjoyable.  Great front office staff!”  — Joe M. (August 14, 2014)
  • “Employees were considerate and competent, doctor and nurse were reassuring and informative and the free water was expensive and came in an impressive bottle. I look forward to returning!”  — Bill B. (August 13, 2014)
  • “Thoroughly enjoyed my time there!”  — Haley H. (July 11, 2014)
  • “Y’all are timely and efficient, but also made me feel like you were not in a rush to get to another patient. ‘A +’ job! I will definitely recommend Westlake Dermatology.”  — Becca R. (June 13, 2014)
  • “The entire staff was very professional and made me feel comfortable during my visit.”  — Melissa B. (May 5, 2014)
  • “Westlake Dermatology Four Seasons is one of the best dermatology offices I have had the pleasure of visiting.  The staff is always lovely and helpful.  I very much enjoy the calm atmosphere.  My physician, Dr. Laura Speck is extremely thorough and I enjoy her personality.  I have absolutely loved my results and definitely will return.  🙂 “  — Courtney M. (April 2, 2014)
  • “Love the office – staff are efficient, nice, helpful and doctor is great.”  — Cynthia G. (March 26, 2014)
  • “Love the offer of water (or beverage) at every appointment. The validated parking ticket is so very convenient. The laser treatments are REALLY helping my Rosacea condition!”  — Michele D. (January 29, 2014)
  • “I have never been to WD and been anything less than impressed.”  — Angela T. (January 16, 2014)
  • “Everyone I came into contact with was extremely nice and acted in a professional manner.”  — Joe C. (January 11, 2014)
  • “Very pleasant experience from the front door to the back office. Had a senior moment – forgot to bring my wallet (ID, medical cards etc.) from home. Not a show stopper. Had my wife scan & e-mail the cards. Westlake Dermatology took great care of me.”  — Bill C. (January 8, 2014)
  • “It’s always a lovely experience!”  — Sasha E. (December 20, 2013)
  • “The whole staff was fabulous! They were patient, kind, and very helpful and informative! It was a great experience!”  — Marissa S. (November 13, 2013)
  • “Great experience every time I am seen at the Four Seasons location.”  — Shelly H. (October 21, 2013)
  • “I have been using Westlake Dermatology’s services for a few years now, I started out at the original location and when I heard there was a location opening close to where I live (Four Seasons Location) I was ecstatic. Every time I go in to the office the staff is so helpful and always offer a refreshment while I wait (which usually isn’t long at all). I’ve been to other Dermatologists before and was always unhappy with the products and service but that is never the case at WD.”  — Heather C. (September 28, 2013)
  • “My appointment with Dr Mathis this morning was an excellent experience. I sadly have not been to a dermatologist since I was about 13 years old and that was just to sit in the lobby while my older sister went in for an appointment, so do not assume that even counts. In this first time visit, the Doctor quickly identified five pre-cancerous marks on me and zap them all off, in a quick minute. She also removed a skin tag in minutes that had been bothering me for years. In short, she was awesome and so was the experience over all – I don’t know why I waited over thirty years to get into see a dermatologist!”  — Joseph S. (August 23, 2013)
  • “I really enjoy going to WD at Four Seasons. Everyone is very friendly and professional. Thank you girls  for making me feel comfortable!”  — Sarah D. (August 2, 2013)
  • “This was a fantastic experience!  Every person that I interacted with was friendly and supportive.   I will return to fulfill any future health or cosmetic needs.”  — Melissa R. (July 30, 2013)
  • “I enjoyed the new location immensely. As a downtown worker, the convenience can’t be beat!”  — Ronald A. (July 1, 2013)
  • “This was my first appointment with Westlake, and I was extremely satisfied with the care that I received today. Dr. Mathis & her medical assistant were so friendly, informative and thorough, and the ladies at the front desk were fantastic! I will certainly be returning and have already recommended to a couple of friends. Thank you for the excellent care!”  — Laura F. (June 28, 2013)
  • “Great facilities – the entire staff was welcoming and friendly.  Easy and quick appointment for downtown workers!”  — Morgan D. (June 27, 2013)
  • “Friendly and caring staff.”  — Arielle Q. (June 17, 2013)
  • “I always enjoy going in to Westlake Dermatology. Everyone there is so friendly and I really like the atmosphere.”  — Nolon Y. (April 25, 2013)
  • “The Westlake (Four Season) location is so convenient to my downtown condo. I am glad I tried it & will definitely go back.  The staff is professional & friendly.”  — Lori W. (April 13, 2013)
  • “Being professional is very important, also to be treated with respect.  It made me feel like I matter and what I had to say, all and all, I give the whole place a ten.  Thanks to Dr. Nicole Mathis for finally, I found out what my skin problem was. The staff is so nice and I just love the environment there.  Thanks.”  — Frances R. (March 23, 2013)
  • “First class service with a personal touch. Thank you Dr. Mathis and Ms. Elizabeth.”  — Lorie E. (October 12, 2012)
  • “The staff were very friendly and professional and the physician took plenty of time explaining things to me. I would absolutely recommend this facility to anyone.”  — Lisa B. (September 26, 2012)
  • “Great facility and a great staff and doctor.”  — Stan L. (September 12, 2012)
  • “Dr. Mathis and her staff are warm, thorough and professional. I have already recommended many friends to the practice. Thank you for making the experience pleasant.”  — Ashley W. (September 5, 2012)
  • “Lovely new location that is warm and inviting with all the luxury and sophistication of the main location without ever leaving downtown.  The medical and office staff, as always, are superb.  Thank you for opening this much needed facility in downtown Austin.”  — Kimberly C. (August 3, 2012)