Houston – West University


2132 Bissonnet St. Suite 200
Houston, Texas 77005

Phone: (281) 203-0600
Fax: (281) 205-3503

Driving Directions

Our office is located in West University Place at the corner of Bissonnet Street and Shepherd Drive about a half mile south of the Southwest Freeway. We are conveniently located near the Texas Medical Center, Rice University, River Oaks, and Bellaire areas. Complimentary parking is available.


Accepted Insurance Plans

Our Houston location accepts many popular medical insurance plans including Medicare. Please check with your insurance company for your plan’s requirements and coverage. For a complete list of insurance plans accepted at this location click here.


In The News

Patient Testimonials

  • “Really liked that everyone was kind and helpful, also very helpful with answering questions and helping to feel calmer.” — Dounia E. (June 5, 2024)
  • “Love the office and the everyone is so nice” — Ayumi F. (June 4, 2024)
  • “Staff was kind, welcoming, and communicated very well. They answered all of my questions well.” — Stephen H. (June 4, 2024)
  • “I love that they just chat with you like normal even when your bum is out like it’s no biggie! It made me feel more comfortable. I have now seen both doctors and their bedside manner is 10/10! From reception to the exam rooms, every person I met was lovely.” — Margaret S. (May 30, 2024)
  • “The staff was very friendly and informative to our concerns” — Nathan A. (May 29, 2024)
  • “The staff and the physician were all so nice and welcoming. The physician was attentive to my concerns.” — Blanca H. (May 23, 2024)
  • “Beautiful office space, welcoming front desk, exceptional staff!” — Chelsea J. (May 23, 2024)
  • “New patient first appt today, was so easy to schedule appt online once in the office everyone was so welcoming and very nice. I have already told family and friends if they need a dermatologist please go to Westlake Dermatology :)” — Denise P. (May 21, 2024)
  • “Very professional and friendly office. Always a pleasant experience.” — Chris P. (May 20, 2024)
  • “Very quick in and out. Very nice, professional staff, nurse, and PA.” — Jeffrey V. (May 20, 2024)
  • “Nice office waiting room, polite reception personnel, Drs r very through and caring doing exams.” — Lijen S. (May 15, 2024)
  • “Warm, welcoming and extremely accommodating staff. Beautiful office with great atmosphere! Would highly recommend!” — Cory E. (April 23, 2024)
  • “The team takes the time to first listen to my concerns. They share their expertise and then we come up with a plan of action. The visit is always an experience of cleanliness, friendliness, patience, and visually pleasing!” — Kimberly H. (March 17, 2024)
  • “I love everything about my visit and the reassurance of we’re here to help you and we will help you.” — Sidney M. (February 19, 2024)
  • “The space is beautifully decorated and peaceful, the people were kind and the doctor was caring and clearly knowledgeable.” — Tina R. (February 16, 2024)
  • “I enjoy how clean and friendly the atmosphere is.” — Branden S. (February 14, 2024)
  • “I liked how everyone treated me with a friendly attitude and made me feel comfortable on my first visit. Highly recommend.” — Lisa N. (January 24, 2024)
  • “The pinnacle of kindness, creativity and beauty” — Ashjan A. (January 18, 2024)
  • “I loved how clean and organized the office is, very helpful and friendly staff. The doctor is very knowledgeable and recommended me a new routine and products, allowing me to save money in the process.” — Linda A. (January 17, 2024)
  • “I liked the care and professional way the doctor’ treated me.” — Sonia A. (January 4, 2024)
  • “Everyone was lovely and the facility was beautiful” — Dinalia M. (January 3, 2024)
  • “Everyone was kind! This is what’s needed in today’s world.” — Brenda L. (December 20, 2023)
  • “Everyone was so kind and I loved the detail my doctor went in regarding my treatment plan!” — Kendall B. (December 7, 2023)
  • “As always, visit was friendly, timely and efficient!” — Kjell L. (December 6, 2023)
  • “I loved the customer service and great doctor ! Highly recommended” — Jasmin H. (December 1, 2023)
  • “Great staff & location! The doctor has a wonderful demeanor, very helpful and personable. Great experience!” — Joshua J. (November 28, 2023)
  • “The doctor was very professional and honest with diagnosis.” — Daniette W. (November 27, 2023)
  • “Entire staff are friendly and professional. Great operation.” — Chris P. (November 27, 2023)
  • “They were very punctual, I was in and out in a timely manner. Ms. Sartor gave lots of good info about my condition/concerns.” — Jessica F. (November 20, 2023)
  • “Staff were sweet, doctor was patient and answered all my questions. Advised me on what is best for me regarding Botox treatment. All the staff were kind and the office is bright and beautiful…gorgeous!” — Lynda R. (November 15, 2023)
  • “We loved it both my daughter and I, they all made my daughter feel beautiful and special!!!” — Emily C. (November 14, 2023)
  • “Both the tech and the doctor were terrific. Informative. Great listeners. Knowledgeable” — Ronni R. (November 9, 2023)
  • “I appreciate the great care and that y’all saw me almost immediately. Thank you!” — Kelly A. (October 26, 2023)
  • “Quick in and out. Comfortable waiting room and exam room. Great doctor and friendly staff!” — Jessica B. (October 25, 2023)
  • “I loved everything! They cared for me and listened to all my needs!!!” — Jack Z. (October 18, 2023)
  • “I love how warm your office staff is. Professional and kind. Thank you.” — Charlene S. (September 21, 2023)
  • “The doctor and staff are awesome and prices are fair” — Michelle C. (September 20, 2023)
  • “The staff was very friendly and really comforting” — Breaona A. (September 18, 2023)
  • “Everyone is so caring and attentive. They all answer my questions thoroughly and never make me feel rushed. Zoe is amazing!!!!” — Michelle V. (September 5, 2023)
  • “The attendants are extremely patient, informative, and pleasant! I felt very comfortable with the knowledge shared and the confidence they exude in their doctors.” — Kimberly H. (August 29, 2023)
  • “The staff is very knowledgeable and very friendly, they took the time to listen, I didn’t feel rushed, and I talk a lot. I’ve coped with a skin issue for a while now, and finally have hope that a correct diagnosis will lead to a cure. I’m very impressed.” — Arturo M. (August 15, 2023)
  • “Everyone was top notch. Very helpful and caring.” — Daniel M. (August 10, 2023)
  • “Everyone was super nice, my appointment was on time, and look forward to my treatment” — Michelle B. (August 9, 2023)
  • “They staff is polite and listens to you! Very professional I felt comfortable!” — Lisette R. (July 27, 2023)
  • “I appreciated the warm, friendly doctor and staff, and the warm blanket.” — Kathryn K. (July 27, 2023)
  • “The people are all very friendly. Both front desk and medical staff.” — Meldon G. (July 19, 2023)
  • “I liked everything about it! The doctor and medical assistant were so nice and had a very thorough explanation! Loved it!” — Melodie A. (July 18, 2023)
  • “Little or no wait. Excellent staff and service. Very nice waiting area and exam rooms.” — Neelkanth G. (June 29, 2023)
  • “Nice and clean facility. Professional staffs. Friendly and courtesy physicians and assistance. They take time to exam answered my questions.” — Dan T. (June 7, 2023)
  • “All the girls that work there and the doctor are extra nice! Love going there!” — Julie C. (May 28, 2023)
  • “Liked openness to share pros/ cons of options. I never feel rushed here like at some places in the past.” — Jeff H. (May 17, 2023)
  • “Always very kind and professional, I have been coming to Westlake Dermatology locations for 13 years and am always happy with results!” — Emily H. (May 11, 2023)
  • “No wait time, Excellent explanation of new Daxxify by nurse great interaction with Dr and outstanding support from front desk to help with points/discount issue from Alle.” — Francesca V. (May 9, 2023)
  • “Everyone was very friendly. The doctor listened to what my concerns were. No pressure. We shared the same less is more mentality. Very professional.” — Barbara P. (April 25, 2023)
  • “Everyone I dealt with was extremely nice and polite.” — Leonard F. (April 19, 2023)
  • “Y’all are great! I always feel like the doctor takes her time to listen and address my skin issues & needs.” — Lindsay F. (April 12, 2023)
  • “Very personable technically professional and efficient care I would recommend this place to anybody with dermatologic needs” — Ronald W. (April 7, 2023)
  • “Professional and courteous staff; physician knowledgeable and easy to talk to.” — Tito L. (April 6, 2023)
  • “Short wait time, friendly and professional staff, and satisfied my overall objectives for the appointment.” — Steven W. (April 4, 2023)
  • “It was simple, quick, pleasant. I don’t know anything about the ailment that brought me in- if one thing I could ask about- it would be to be directed to some information” — James M. (March 31, 2023)
  • “Very efficient and thorough. The doctor was on time, covered a lot with me, and addressed all my concerns.” — Gabrielle M. (March 30, 2023)
  • “I love coming in EVERYONE that works there are always so friendly! Also usually little to no waiting!” — Julie C. (March 29, 2023)
  • “Everyone was really nice and informative!” — Tayler L. (March 29, 2023)
  • “Staff was very friendly and welcoming. I made a few calls to the office for directions. They weren’t frazzled by that.” — Hardin H. (March 23, 2023)
  • “Everyone is super nice!! I’ll be returning for sure!!” — Perez P. (March 17, 2023)
  • “Everyone was very kind and welcoming. My doctor was knowledgeable and helpful.” — Minor M. (February 15, 2023)
  • “Karla was great, made sure I was comfortable, pleasant, answered questions.” — Kleo G. (February 9, 2023)
  • “On time and appropriate amount of time discussing my treatments.” — Scott S. (February 2, 2023)
  • “We LIKED several things; there was NOT anything we disliked. Firstly, appointment scheduler was nice & attentive to details when taking our information. On arrival for appointment we were greeted pleasantly. Office is clean & refreshing. Dr. Sartor’s medical assistant is friendly & so efficient. Dr. Sartor is an excellent listener & explains clearly her impression or diagnosis of what the medical issue is & what the treatment will be. We feel confident under her care.” — Ann H. (January 31, 2023)
  • “The whole experience was perfect. All of my high expectations were exceeded.” — Christina H. (January 30, 2023)
  • “Great staff and doctor with very thorough exam and excellent communication. “ — Mark S. (January 30, 2023)
  • “Efficient, friendly service. Felt heard by my provider. Very thoughtful. Gave me options as well, which is always nice to know that we can make a decision together” — Han C. (January 24, 2023)
  • “Took me on time & helped me with everything!” — Carly P. (January 16, 2023)
  • “I like everything about this practice. The atmosphere and aesthetics are great, all the staff working there is very friendly and of course the doctors and their assistance are fantastic.” — Charles C. (January 10, 2023)
  • “Clean and well maintained space, friendly staff, appointments run on time, and treatment explained/felt listened to by the provider. Overall great experience.” — Liz T. (January 6, 2023)
  • “Extremely friendly and efficient. I always feel like I’m being taken care of and not just another patient in their office.” — Alyssa M. (January 3, 2023)
  • “Westlake Dermatology is very flexible with making schedules and appointments work. We really appreciate it!” — Jon M. (December 29, 2022)
  • “Great! Everything is top notch. Staff and Dr. are very professional but also nice to work with! HIGHLY RECOMMEND” — Morgan A. (December 29, 2022)
  • “Love the friendly staff! There’s always a special going on!! and I feel so comfortable with y’all! I can ask as many questions as I need to and I always feel heard. They spell out all my options and help me chose the best one to achieve the aesthetic I want!” — Julia F. (December 29, 2022)
  • “Terrific people. Was treated like I was their most important patient.” — David N. (December 28, 2022)
  • “Everyone I interacted with was so friendly, patient, and helpful. I’ll definitely return!” — Courtney C. (December 22, 2022)
  • “Sarah Walker, the receptionist is amazing! She was super sweet and helpful! She recommend me to see Dr. Sartor , who was also incredible! Excited for the new skin care journey with West Lake Dermatology!” — Tristen C. (December 8, 2022)
  • “Everyone was very polite and helpful from the time I walked in the door to when I left.” — Rodney G. (November 16, 2022)
  • “Caring doctor, caring staff. Gets your last name right, gets the diagnosis right. Totally worth the drive!” — Olivia F. (November 15, 2022)
  • “I loved how professional, kind and experienced the staff are.” — Waters D. (October 12, 2022)
  • “Ever since I started seeing Dr. Sartor my skin has gotten exponentially better. I struggled with acne for so long and now my skin is basically clear and keeps getting better!” — Jasmine S. (October 6, 2022)
  • “I have good experience professional staff and doctor good environment neat and clean .” — Muhammed U. (October 5, 2022)
  • “From check in to check out and all points between, everything is simply perfect.” — Robert N. (September 8, 2022)
  • “Everyone was so welcoming and put me at ease. Wonderful experience.” — Kristina P. (September 8, 2022)
  • “The doctor is amazingly knowledgeable and nice!” — Avian O. (September 7, 2022)
  • “I love my doctor and her assistant today they were both friendly and very understanding of my needs” — Shavondra G. (September 6, 2022)
  • “I was seen at my appointed time. Everything was very efficient and the staff was very friendly, professional and helpful.” — Linda T. (August 25, 2022)
  • “I love my doctor and MA! They were both amazing. I recommend them to everyone. Everyone here is so nice and helpful.” — Kirsten G. (August 25, 2022)
  • “the staff was so sweet and Dr. Sartor is great!” — Sarah W. (August 24, 2022)
  • “Great customer service, very professional, and very welcoming!” — Juan R. (August 24, 2022)
  • “The doctor and staff were so nice and friendly. Beautiful atmosphere and I was happy with the outcome of my visit. Highly recommended. Thank you!” — Justin D. (August 11, 2022)
  • “Easy to talk with, listened carefully to my concerns, direct, honest, and realistic in her communications, I did not feel rushed during the consultation.” — Lori G. (August 11, 2022)
  • “This is the best dermatologist practice and bedside manner I’ve experienced in quite some time. I’m very happy with Dr. Sartor .” — Monica C. (August 8, 2022)
  • “The staff was very friendly and helpful. The dermatologist was very clear when explaining what the treatment plan is and was very nice. The whole place was extremely clean and high class.” — Han N. (August 3, 2022)
  • “I found the office to have a Comfortable waiting Room, Pleasant atmosphere, staff very polite and professional! Getting an appointment was very easy!” — Lucius C. (August 2, 2022)
  • “Everyone is nice especially the doctor. Little if any waiting!” — Julie C. (July 21, 2022)
  • “The doctor is so kind and personable. She makes you feel like you matter, which I love.” — Matt K. (July 14, 2022)
  • “I loved the doctor; her manner, professionalism, and upbeat atmosphere as well as her expertise. I was very impressed and am hoping the end result will look as good as it seems. Very happy with this office!!!” — Llylwyn M. (July 13, 2022)
  • “I loved how the team made sure my pain was minimal and I was comfortable. That was so comforting. Thank you.” — Karen M. (July 13, 2022)
  • “Excellent staff. It was very easy to book appointment online. Dr. Sartor was very thorough and took the time to explain everything to my satisfaction.” — Neelkanth G. (July 11, 2022)
  • “Fast, friendly check-in, knowledgeable skilled doctors, and very flexible scheduling. “ — Lisa W. (June 29, 2022)
  • “I really appreciate how child-friendly the staff are even though the office itself looks more adult oriented it doesn’t feel like my young child wasn’t welcome and her needs were just as important.” — Loralei M. (June 15, 2022)
  • “I liked how even though I was a little late due to traffic I was still seen and the doctor took the time out of her day to explain to me about the procedure and just general health tips for my skin condition. Really nice atmosphere in the waiting room too.” — Robert S. (June 13, 2022)
  • “I loved how nice the staff was . Then location was super clean and well kept. The doctor was extremely informative and answered all my questions. I felt very comfortable and will be recommending to my peers.” — Brianna C. (June 8, 2022)
  • “The front desk is courteous, the nurse listens with interest and Dr. Sartor is very knowledgeable.” — Mary A. (June 6, 2022)
  • “I loved the Dr and her assistant, also the front desk staff were very pleasant.” — Evelyn J. (May 24, 2022)
  • “Top-notch doctor and friendly staff, plus a beautiful office. Highly recommend!” — Sydney B. (May 17, 2022)
  • “What an amazing experience….personable and professional is rarity.” — Victoria B. (May 12, 2022)
  • “Great doctors and friendly staff” — Helen H. (April 4, 2022)
  • “The beautiful design and the friendliness of all employees.” — Aubree W. (February 15, 2022)
  • “Staff is very friendly and professional. Office is beautifully decorated.” — Susan M. (November 9, 2021)
  • “Very beautiful office!” — John R. (October 15, 2021)
  • “The friendliness of the staff is always appreciated. (And noticed). Excellent customer service by all of the staff.” — Rebecca J. (August 13, 2021)
  • “Friendly environment. It felt like home.” — Aaliyah A. (May 5, 2021)
  • “Thank you for a great experience!” — Suzanne H. (April 28, 2021)
  • “I appreciate how easy it is to make appointments online and how quickly I can be seen.” — Alise E. (January 21, 2021)
  • “I don’t think there is a possibility of improvement, Everyone is so very nice and thorough. I love this place!” — Rebecca J. (December 2, 2020)
  • “Your business is clean and efficient, people are super. Change nothing.” — Jack C. (November 22, 2020)
  • “The atmosphere is beautiful, the staff is professional and warm. I loved my first-dermatologist experience!” — Britney H. (September 10, 2020)
  • “My visit was great. Very clean and comfortable office. Very pleasant staff.” — Phenitha G. (September 9, 2020)
  • “The whole staff is just enjoyable and really pleasant to be around!! The facility is beautiful and a very welcoming environment to come into!! I would recommend this clinic to all my friends!!” — Susan B. (July 14, 2020)
  • “Great experience! Great Service by all!” — Susan N. (June 29, 2020)
  • “Wonderful Dermatology office. The front office staff is so welcoming. Everyone makes it so easy to feel comfortable. I just love Westlake Dermatology and have been an Austin customer and then relocated to Houston where they just opened! I was so excited because I trust the doctors that they hire. Thank you Westlake for expanding to Houston!” — Regina H. (May 29, 2020)
  • “The Westlake Dermatology office and representative performed exceptionally well. Providing exceptional customer service and handling all my concerns promptly. The female Doctor was always pleasant and professional with me as a customer.” — Carl W. (May 20, 2020)
  • “Very nice office, friendly staff and good service.” — Mercedes T. (March 2, 2020)
  • “Very professional group that took care of my medical needs. Had a very pleasant visit.” — Lejin S. (January 31, 2020)
  • “Everyone was pleasant and made me feel very comfortable. I wouldn’t change a thing.” — Tasha W. (January 29, 2020)
  • “All the employees were so friendly and helpful throughout the visit and the cleanest of the office” — Treasure R. (December 25, 2019)
  • “Very kind people!” — Alejandro O. (December 18, 2019)
  • “Everyone was really friendly, it’s a clean and pretty office, and making an appointment was very easy.” — Audrey R. (December 13, 2019)